Account Login Security

Topics included in this article:

• Overview
• Automated Login Alerts
• Account Session Logs
• Audit Logs
• SSO
• 2-Factor Authentication
• Security Concerns
• Helpful Links
• Contact Support or Sales

Overview

Rhombus provides several security features to help protect user accounts and prevent unauthorized access to the Rhombus Console. These include automated login alerts, session monitoring, audit logs, Single Sign-On (SSO), and two-factor authentication (2FA). This article provides an overview of the available account security features and outlines the recommended steps to take if suspicious login activity is detected.

Automated Login Alerts

Whenever a user logs in from a new device, an automated email is sent to their registered email address summarizing the login details.

Account Session Logs

Details about all active login sessions can be found in the Rhombus Console under "User Settings," which is accessible by clicking your initials in the upper-right corner. If you notice any suspicious sessions, click "Sign out all other sessions" at the bottom of the page.

Audit Logs

All user logins are recorded in the Rhombus Console. Super Admins can review these logs to monitor account activity and identify any unauthorized access attempts.

SSO

If your organization uses a SAML identity provider, such as Okta or Google Workspace, you can configure it to integrate with Rhombus to enhance account security.

2-Factor Authentication

For organizations that do not use a SAML identity provider but want an additional layer of login security, 2-factor authentication requires users to verify their identity using a code sent via email or an MFA application.

Security Concerns

If you receive a login alert you do not recognize, follow the steps below:

1. Compare the public IP address listed in the login alert with your current public IP address using WhatIsMyIP.

2. Navigate to your Rhombus Console user settings and click "Sign out all other sessions."

3. Reset your account password.

4. Contact Rhombus Support for further assistance.

Helpful Links

• Logging in to the Rhombus Console
• Create and Manage Roles
• Logs & Reports
• Setting Up SSO with OneLogin
• Setting Up SSO with Google Workspace
• Setting Up SSO with DUO
• Setting Up SSO with Okta
• Setting Up SSO with Microsoft Entra ID
• Enable Two-Factor Authentication

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.