How do I ensure unauthorized users don't login to my account?

Rhombus has a number of security precautions to ensure there are no unauthorized logins into your account.

Automated Login Alerts

We monitor all logins and any time there is a login from a new device, we send you an automated email notifying you of this login and all of its details.  

Account Session Logs

Under your Profile (found under your initials), you will find details about all of your logins.  If any of them look suspicious, you can choose to "Sign out all other sessions" at the bottom of the page.

Audit Logs

We keep track of all user logins, and if you are an administrator, you can check these Logs to ensure only authorized personnel are accessing the system.

SSO

If your company uses a SAML provider like Okta or G Suite, you can configure that provider to work with Rhombus to ensure greater account security.   

2-Factor Authentication

For those that don't have a SAML provider, but still want an additional layer of login security, this method will be coming soon.  

Contacting Rhombus

If you ever feel that your account has been compromised, please reach out to our support team immediately.  

If you have any further questions please reach out to our Rhombus Support at help@rhombus.com. If you would like to talk to a Rhombus Sales Representative please reach out to sales@rhombus.com.