Account Login Security

Topics included in this article:

• Automated Login Alerts
• Account Session Logs
• Audit Logs
• SSO
• 2-Factor Authentication
• Security Concerns
• Helpful Links
• Contact Support or Sales

Overview

Rhombus has a number of security precautions to ensure there are no unauthorized logins into your account. This article will detail all of the helpful methods we offer.

Automated Login Alerts

Whenever there is a login from a new device, we send an automated email to the registered email address summarizing the login details.

Account Session Logs

Details about all active login sessions can be found in the Rhombus Console, under your Profile (found under your initials).  If any active sessions look suspicious, you can click "Sign out all other sessions" at the bottom of the page.

Audit Logs

All user logins are tracked in the Rhombus Console. If you are a Super Admin, you can check these logs to ensure only authorized personnel are accessing the system.

SSO

If your company uses a SAML provider like Okta or G-Suite, you can configure that provider to work with Rhombus to ensure greater account security.

2-Factor Authentication

For users who don't have an SAML provider, but still want an additional layer of login security, this method will force users to verify their identity via emailed code or via the use of an MFA application.

Security Concerns

If you received a login alert you don't recognize, follow the below steps:

1. Check the public IP used to log in against your public IP (whatismyip.com).

2. Sign out of all active sessions under your Rhombus Profile.

3. Reset your account password. 

4. Contact our support team.

Helpful Links

• Logging into the Rhombus Console
• Role Creation and Management
• Logs & Reports
• Rhombus & SSO - FAQ
• Setting Up SSO with OneLogin
• Setting Up SSO with Google Workspace
• Setting Up SSO with DUO
• Setting Up SSO with Okta
• Setting Up SSO with Microsoft Entra ID
• Enable Two-Factor Authentication

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.