Account Login Security – Rhombus Support

Rhombus has a number of security precautions to ensure there are no unauthorized logins into your account. This article will detail all of the helpful methods we offer:

Automated Login Alerts

We monitor all logins. Any time there is a login from a new device, we send you an automated email notifying you of this login and all of its details.

Account Session Logs

Under your Profile (found under your initials), you will find details about all of your logins. If any of them look suspicious, you can select the "Sign out all other sessions" button at the bottom of the page.

Audit Logs

We keep track of all user logins, and if you are an administrator, you can check these logs to ensure only authorized personnel are accessing the system.

SSO

If your company uses a SAML provider like Okta or G-Suite, you can configure that provider to work with Rhombus to ensure greater account security.

2-Factor Authentication

For those who don't have a SAML provider, but still want an additional layer of login security, this method will force users to verify their identity via emailed code or via the use of an MFA application.

Contacting Rhombus Support

If you ever feel that your account has been compromised, please reach out to our support team immediately.

Helpful Links

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.