Topics included in this article:
- Log in to Your Rhombus Console
- Recommended Browsers
- Troubleshooting Login Issues
- Helpful Links
- Contact Support or Sales
Log in to Your Rhombus Console
There are several ways to log in to the Rhombus Console. Steps for each login method are available below.
Log in from the Welcome Email
When a user account is first created in our Rhombus system, they will receive a Welcome email. Click the "Create My Account" button in the Welcome email to create a password for your account.
After clicking the "Create My Account" button, you will see the following screen. Enter your desired password, check the box to agree to the Terms and Conditions, and click "Create Account."
Log in on the Mobile App
Once your account has been created, you can log in on the mobile app. Navigate to your device's app store and download the app titled "Rhombus Systems." The first time you open the app, you will need to log in. Enter your email address and tap "Next." Then, enter your password and tap "Sign In."
Log in from the Rhombus Website
You can log in to the Rhombus Web console by navigating to https://www.rhombus.com/ or https://www.rhombussystems.com/ and clicking on the "Console Sign In" button in the top right.
Multi-Org Login
If your email address has been used to create users in multiple organizations, you will be presented with a list of consoles to sign in to once your password has been accepted.
Once you have logged into the console, you can switch to another organization by clicking your initials in the upper-right corner and selecting the other organization.
Recommended Browsers
When using the Rhombus Web Console, we recommend using one of the web browsers below:
- Google Chrome (Best experience on Chrome)
- Firefox
- Microsoft Edge
- Safari (Supported version 10.1+) - Not all features are supported on this browser
Troubleshooting Login Issues
If you experience issues logging into the console, you may need to clear your cache and/or browser cookies. If that doesn't work, we recommend verifying your email address is spelled correctly and resetting your password.
Helpful Links
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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