Rhombus MIND

Topics included in this article:

• Overview
• Using MIND
  • Asking MIND Questions
  • Generating Reports
  • Creating Policies with MIND
• Helpful Links
• Contact Support or Sales

Overview

Rhombus MIND is an AI-powered assistant integrated into the Rhombus Console that helps users access information, analyze data, and streamline security operations. MIND can answer questions, generate and schedule reports, provide guidance using Rhombus Knowledge Base Articles, and perform various actions in the Rhombus Console. This article provides an overview of MIND's capabilities, organization and user settings, and token usage.

Using MIND

1. Log in to the Rhombus Console, then click the MIND icon to the right of the search bar at the top of the page to open the MIND panel.

Note: To expand MIND to a full-screen view, click the "Home" icon at the top of the panel.

2. Rhombus MIND can be used to generate reports, create alert policies, configure camera settings, troubleshoot devices, and more. To use MIND, enter a prompt in the field at the bottom of the panel or select one of the suggested prompts.

Asking MIND Questions

Rhombus MIND allows users to ask questions about their organization's devices, events, and other Console information, providing relevant details based on the requests.

Example prompts:

• "Which cameras are currently offline?"
• "How many people were detected at my main entrance yesterday?"
• "What was the highest temperature recorded by my environmental sensors last week?"
• "How many vehicles were detected in the parking lot today?"
• "Help me troubleshoot a camera that keeps disconnecting."

Rhombus MIND can also perform direct actions in the Console, such as updating camera settings, assigning licenses, creating users, and rebooting devices.

Note: MIND can only perform actions permitted by your assigned user role and permissions.

Generating Reports

Rhombus MIND allows users to generate reports using data from their organization's console. Users can request reports on device activity, access control events, environmental sensor readings, and more.

1. Click the suggested prompt "Help me create a new report."

2. Select the report type from the displayed list, then click "Continue."

3. Configure any report-specific parameters, select whether the report applies to a specific location or the entire organization, then set the start and end dates and times. Enter any additional information you want to include in the final field, then click "Review Report."

Note: MIND may take a few minutes to generate your report. While the report is processing, select the "Alert me when finished" checkbox to receive a notification when it is ready. You can close MIND while the report is being generated.

Creating Policies with MIND

Rhombus MIND can create camera alert policies using language prompts. Users can specify the events they want to monitor, select cameras, and configure alert schedules based on their organization's needs.

1. Click the suggested prompt "Help me setup a new camera alert policy."

2. Enter a name for the policy, optionally set a description, then click "Continue."

3. Use the dropdown menu to select a schedule for the alert policy, then select the events you want to receive alerts for. Click "Continue" when finished.

4. Select cameras for the alert policy, then click "Continue."

5. Click "Create Policy."

Helpful Links

• AI Search
• Custom Events
• Using the Investigations Tab

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.