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FAQ

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  • What are the specs of Rhombus cameras?
  • How do I add a user and manage them?
  • Does the camera still record if the internet goes down?
  • What are the bandwidth requirements?
  • What WiFi network and authentication protocols are supported?
  • What are the different types of people counting?
  • How do you cut and save a piece of video footage?
  • How do I assign a camera to a policy?
  • How do you turn notifications on or off?
  • Managing Weekly Email Summaries
  • Role-based access for users
  • How do I ensure unauthorized users don't login to my account?
  • Managing Video Walls
  • Managing Facial Recognition
  • Configuring UBD (Unusual Behavior Detection)
  • Viewing Heatmaps for a Camera
  • Managing Locations
  • How do I update the camera firmware?
  • How do you go to a specific day and time of past video?
  • What ports need to be open for the cameras?
  • How long are video clips and other data stored?
  • Can you setup the cameras with solar and hotspots?
  • Can I use my existing coaxial cables for the cameras?
  • How do you remotely reboot a camera?
  • Is there a way to see the local IP address of the camera?
  • What browsers are supported?
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