Browser Notifications

Topics included in this article:

• Browser Notifications Overview
• Enabling Browser Notifications
  • Google Chrome
  • Microsoft Edge
  • Safari
  • Firefox
• Operating System Settings
  • MacOS
  • Windows
• Helpful Links
• Contact Support or Sales

Browser Notifications Overview

Browser notifications are messages that can be sent to a user's web browser, even when the website is not actively in use. They are similar to the notifications that you receive on your phone from apps, and they can be used to notify users of new content, updates, or other important information.

Enabling Browser Notifications

Below are instructions on enabling browser notifications for the browsers Rhombus supports (Google Chrome, Microsoft Edge, Safari, and Firefox).

Google Chrome

1. To begin, click the symbol to the left of the URL. This will display the currently enabled website settings.

2. Next, click "Site settings." This will route you to a page with all the settings you can enable for the current webpage.

3. Scroll until you find "Notifications," click the drop-down menu beside it, and click "Allow." To allow for sound to be played when you receive a notification, continue scrolling until you see "Sound," click the drop-down menu beside it, and click "Allow."

4. Once you have allowed the Rhombus console website to send browser notifications, you will then be able to select "Browser" when enabling your notification settings within the Rhombus console.

Microsoft Edge

1. To enable browser notifications for Microsoft Edge, begin by following the path below:

Rhombus Console > Settings > Manage Notifications > 'Your User account' >
Click 'Browser Notifications'

2. When you click the checkbox beside "Browser," a small bell icon will appear on the right side of the address bar. Click the bell icon, then "Allow" to enable browser notifications. The following video demonstrates this process:

Safari

1. To enable browser notifications for Safari, begin by following the path below:

Rhombus Console > Settings > Manage Notifications > 'Your User account' >
Click 'Browser Notifications'

2. When you click the checkbox beside "Browser," a pop-up will appear asking if you would like to allow the Rhombus console website to send notifications; click "Allow." The following video demonstrates this process:

To enable sound with the browser notifications, follow these instructions:

1. Launch Safari.

2. Click "Safari" from the menu bar at the top of your screen.

3. Select "Settings."

4. Select the "Websites" tab in the pop-up window.

5. Select "Auto-Play" on the left-hand side.

6. Click the drop-down menu beside the Rhombus console website and select "Allow All Auto-Play." The following video demonstrates this process:

Firefox

1. To enable browser notifications for Firefox, begin by following the path below:

Rhombus Console > Settings > Manage Notifications > 'Your User account' >
Click 'Browser Notifications'

2. When you click the checkbox beside "Browser," a pop-up will appear near the top of your screen; click "Allow" to enable browser notifications. The following video demonstrates this process:

Operating System Settings

Once your browser notifications have been enabled, you may need to allow your browser to push those notifications within your operating system settings. This process is different for MacOS and Windows.

MacOS

1. To enable browser notifications within MacOS, navigate to your system settings. You can do this by either clicking the "System Settings" icon along your Applications Dock or clicking the Apple logo in the upper left corner and selecting "System Settings" from the drop-down menu.

2. In your system settings, select "Notifications" from the left-hand menu.

3. Scroll to the respective browser you wish to enable notifications for and toggle the button at the top of the window beside "Allow Notifications." The following video demonstrates this process:

Windows

1. To enable browser notifications within Windows, open the start menu and select "Settings."

2. Select "System" when the pop-up window opens.

3. Select "Notifications & actions."

4. Ensure the "Get notifications from apps and other senders" toggle is turned on.

5. Scroll down to the section titled "Get notifications from these senders" and toggle the switch beside the browser you wish to enable notifications for. 

Helpful Links

• User-based Alert Notifications
• How to Snooze/Pause Notifications
• Creating and assigning camera alert policies

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.