General

Troubleshooting

• Troubleshooting Procedures
• Troubleshooting Night Vision
• General Onsite Troubleshooting Procedures
• Trouble Logging in to the Rhombus Console
• Networking Best Practices
• Preventing Water Damage

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Learn More

• Organization Level Account and Device Transfers
• Benefits of Data Redundancy
• Cloud Archiving
• Coax to PoE: Pros and Cons
• Best Practices for AI
• Trust, Security, and Compliance

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FAQ

• Changing Your Account Name on the Console
• What happens when your internet goes down?
• What WiFi network and authentication protocols are supported?
• Can I assign a static IP address?
• How long are video clips and other data stored?
• How do I ensure unauthorized users don't login to my account?

Announcements

• End of Sale Announcement for D1 and E1
• Two-Factor Authentication Update
• End-of-Sale Announcement for the R100 and R2-180 Cameras
• End-of-Sale Announcement for R2-Long Range Cameras
• Everything About Rhombus Support
• End-of-Sale Announcement for R1 Cameras

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