Topics included in this article:
Alerts
| 1. Log in to the Rhombus Console, click the "Alerts" icon in the upper-right corner of the page, then click "Pause/Snooze" on an alert. |
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| 2. Configure the pause settings by selecting the affected users, devices, and duration, then click "Confirm." |
Locations
| 1. To pause alerts for an entire location, navigate to the "Locations" tab, select the checkbox beside the location for which you want to pause alerts, then click "Pause Alerts." |
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2. Choose how long you want to pause notifications, then click "Confirm." Note: Pausing alerts at a location level will affect the entire organization. |
Devices
| 1. Navigate to the "Devices" tab, then use the checkboxes to select the devices for which you want to pause alerts. Click the "Actions" drop-down menu, then select "Pause Alerts." |
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2. Choose how long you want to pause notifications, then click "Confirm." Note: Pausing alerts from the "Devices" page pauses alerts for the selected devices for all users in your organization. |
Individual Users
| 1. Navigate to "Settings," then click "Manage" under "Alert Notifications." |
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2. Select your name from the list of users. Note: Notifications can only be paused for your own user account. You cannot pause or modify another user's notification settings. |
| 3. Click "Snooze Notifications" in the upper-right corner. |
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| 4. Choose how long you want to pause notifications for your account, then click "Confirm." |
Helpful Links
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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