Enable Two-Factor Authentication

Topics included in this article:

• Overview
• Organization
• User
• Helpful Links
• Contact Support or Sales

Overview

Two-factor authentication (2FA) adds an extra layer of security to your Rhombus account by requiring a second form of verification during sign-in. Organizations can require 2FA for all users to strengthen account security, while individual users can also enable 2FA for their own accounts. This article explains how to configure 2FA at both the organization and user level, including how to set trusted device durations and configure an authenticator app.

Organization

1. To require 2FA for your entire organization, navigate to "Settings" and click "2-Factor Authentication."

2. Toggle the "Require 2-Factor Authentication for All Users" switch. Optionally, specify the number of days users can skip 2FA on a trusted device. Note: By default, users can skip 2FA on a trusted device for 365 days.

User

Alternatively, you can enable 2FA for your personal account.

1. Log into the Rhombus Console, hover over your initials in the upper-right corner, then click "User Settings."

2. In the "User Information" panel, click "Disabled" beside "2FA."

3. Toggle the switch beside "2-Factor Authentication" to enable this feature for your user account. Note: To use an authenticator app (e.g. Google Authenticator) for 2FA, click the "Add device" button in the bottom-left corner, open the authenticator app, and scan the provided QR code.

Helpful Links

• Account Login Security

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.