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Role Creation and Management

Paul
Updated

Topics included in this article are:

What Are Roles?

Often times in organizations, admins need to manage what content users have access to. Chances are, there are a set of cameras or other devices within your organization that only specific users should be able to access. With permissions-based roles, you can control the level of visibility and access to devices within the console.

 

How to Create a Role

1. To set up a new role, login to the Rhombus Console and navigate to Settings -> Manage Roles.

Settings -> Manage Roles.png

2. Next select "Add Role" in the upper right hand corner and a window will appear to create the role.

Add Role.png

3. Enter the name for this role and click next in the bottom right corner.

Name Role.png

4. The following screen allows you to select specific permissions for administrative actions that the role will have access to. Click next in the bottom right corner when finished.

Specify Administration Permissions.png

5. The final step of role creation is selecting which locations and which devices within those locations this role will have access to. If you enable the "Edit all locations" toggle in the upper left corner, any changes you make to the "Live Only," "View Only," or "View & Manage" settings will apply to all locations in your organization. Alternatively, if "Edit all locations" is not enabled, you will be given the option to select "No Access" for specified locations.

Live Only

  • The user will only be able to view live footage for the selected devices.

View Only

  • The user is only able to view the selected devices.

View & Manage

  • The user is able to view and manage the selected devices.

6. Enabling the "Add future locations with default setting" will apply the same settings you create for this role to newly added locations in your organization.

7. Toggling the "Apply to All" switch will allow you to choose the individual devices at the specified location this role will have access to.

8. Once you have finished selecting access and device permissions for the role, click "Create Role" in the bottom right corner.

Note: Any camera that a role does not have permission to access, will not be visible when a user assigned that role logs in to the console via the website or mobile app. Furthermore, that role will not be able to see any alerts or saved clips specific to that camera.

 

Role Assignment

Once you have created your new role, you can apply the role to any user by navigating to Settings -> Manage Users, selecting the user, and clicking the drop down menu on the left side of the screen.

Role Assignment.png

When creating a new user, you will be required to assign a role to the user being created.

Create User.png

Note: By default, every organization has a "Super Admin" role which cannot be removed. This role is allowed to access everything within the account.

 

Permissions and the Access They Grant

Enabling permissions will grant roles with specific access and administrative actions within the Rhombus console. Below is a break down of each individual permission and what that permission allows a user to access.

 

"Devices: Register/Delete"

  • Devices -> Cameras -> Camera Page -> Update Firmware button
  • Devices -> Cameras -> Register Devices Button
  • Devices -> Climate -> Register Climate Sensor
  • Devices -> Tag -> Register Tag
  • Devices -> Door -> Register Door
  • Devices -> Cameras -> Camera Page -> Player -> Image Settings

"Locations: Add, edit, delete"

  • Locations -> Create Location
  • Locations -> Location -> Edit Location

"Account settings: View and manage"

  • Settings -> "Account" tab

"API Administration: View and manage"

  • Settings -> "API Management" tab
  • Settings -> "Apple TV" tab

"Audit logs and reports: View and manage"

  • "Logs & Reports" tab will be available
  • Will be able to fetch Audit reports or Diagnostics events

"Faces: View and manage"

  • Investigations -> "Faces" tab
  • Dashboard -> "Recent Faces" row

"Integration settings: View and manage"

  • Settings -> "Third Party Integrations" tab
  • Search Function will include "Third Party Integrations"

"License plates: View and manage"

  • Investigations -> "License Plates" tab
  • Dashboard -> "Recent License Plates" row

"Licenses: View and manage"

  • Settings -> "Licenses" tab
  • Devices -> {camera} -> "Add Cloud Storage" button
  • Devices -> {camera} -> license "Manage" button
  • Search Function will include "Licenses"

"Policies: Manage"

  • Settings -> "Alert Policies" tab
  • Camera Page -> Camera Policy
  • Dashlet -> "Dismiss" button
  • Dashlet -> "Alert Policies" link
  • Settings -> Alert Policies -> {policy} -> "Edit" button
  • Settings -> Alert Policies -> {policy} -> "Delete Policy" button
  • Settings -> Alert Policies -> Climate Sensors -> {policy} -> "Delete Policy" button
  • Settings -> Alert Policies -> Tags -> {policy} -> "Delete Policy" button
  • Settings -> Alert Policies -> Door Sensors -> {policy} -> "Delete Policy" button
  • Settings -> Alert Policies -> "Unassigned Cameras"  list
  • Settings -> Alert Policies -> "Add Policy" button
  • Settings -> Alert Policies -> Tags -> "Unassigned Cameras"  list
  • Settings -> Alert Policies -> Tags -> "Add Policy" button
  • Settings -> Alert Policies -> Climate Sensors -> "Unassigned Cameras"  list
  • Settings -> Alert Policies -> Climate Sensors -> "Add Policy" button
  • Settings -> Alert Policies -> Door Sensors -> "Unassigned Cameras"  list
  • Settings -> Alert Policies -> Door Sensors -> "Add Policy" button

"Users: View and manage"

  • Settings -> User Management
  • Settings -> Role Management
  • Settings -> Alert Notifications
  • Welcome Dashlet -> "Dismiss" button
  • Welcome Dashlet -> Link to alert notifications page

"Video: Share and download"

  • Alert List Page -> "Share" button on each row
  • Alert List Page -> Alert Modal -> "Share Clip" button
  • Saved Video -> "Share" button
  • Saved Video -> "Shared" tab
  • Saved Video -> "Download" button
  • Saved Video -> Timelapses -> "Shared" tab
  • Saved Video -> Timelapses -> "Share" button
  • Saved Video -> Timelapses -> "Download" button
  • Devices -> Cameras -> {camera} -> Camera Details & Settings -> "Shared Streams"
  • Devices -> Cameras -> "Shared Stream" column
  • Clip Player modal -> "Snapshot" button
  • Clip Player modal -> "Share Clip" button

"Authentication administration: Manage"

  • Settings -> "Single Sign-On" tab
  • Settings -> "2-Factor Authentication" tab

"Firmware administration: Manage"

  • Settings -> "Firmware Updates" tab
  • Settings -> "Firmware Updates" -> Can update the schedule to control when firmware updates occur

"Alarm Monitoring: View and Manage"

  • Alarm Monitoring -> "Status" Tab
  • Alarm Monitoring -> "Threat Cases" Tab

"Unlock Doors: Door access administration"

  • Devices ➝ "Doors" Tab ➝ {door name} ➝ "Unlock Door" button
  • Devices ➝ "Doors" Tab ➝ "Remote Unlock" button

 

Cloning a Role

Cloning a role allows you to create a secondary role that starts with the same base access but can be altered if you'd like to change the access slightly. Begin by navigating to Settings -> Manage Roles. Once there, find the role you want to clone, and select 'Clone' on the right side. You will be asked to review the permissions and device access before cloning the role.

Clone a role.png

 

Helpful Links

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.

 

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