In this article, we'll cover the following:
- Hardware Pre-Install Guide
- Setting up Console
- Completion and Verification of Deployment
- Helpful Links
- Contact Support or Sales
Hardware Pre-Install Guide
To ensure a successful access control deployment, we have created a pre-install checklist to help with installation questions and potential troubleshooting while on-site. Please see below:
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Access to Rhombus Client Console
Partner access to the client console with access control enabled to register hardware while onsite. Hardware can also be pre-registered to the client console before going on-site. If you have any questions, Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
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Access Control Manuals
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Stage Hardware
Stage Rhombus access control devices systematically to ensure a trouble-free installation. Confirm device functionality beforehand to streamline troubleshooting during the final install, focusing solely on physical and network aspects. This approach minimizes costs and time delays associated with on-site device issues. For wiring assistance, please refer to the walkthroughs below: -
Registering Hardware
Now that all your devices have been wired successfully, it is time to power the devices and register them. Once powered, the DC20 can be registered to the client's console through the Rhombus Mobile App through BLE.
The DR20s and DR40s will auto-register to your Rhombus console once it's connected to a DC20, assuming that the DC20 has a stable connection to the network.
Setting Up Console
Console Quick Guide Steps
Please follow the links for more details on each step.
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Install/Register the applicable Badge Readers:
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Controller Settings AND Access Control Door Creation
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Associate ports within the console with their corresponding positions on the controller. This page coordinates with the hardware layout of the DC20.
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To create a door, initiate the process by selecting "Create Door." This action will prompt you to name the door and select the associated ports.
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For "Door Relay Ports," choose "Quick Add" to assign the relay to the door you are creating.
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Optional Step: You can follow "Quick Add" for DPI and REX Ports, or "Configure" with additional information for normally open (NO), normally closed (NC), supervised, or unsupervised.
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Upon completing the configuration, hover your mouse over the location, and the associated ports will be color-coordinated, ensuring easy manipulation.
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Create Door Access Conditions, also known as Grants.
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Door Access Conditions are used to grant or revoke access for specific doors during set timeframes.
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Completion and Verification of Deployment
Ensuring a successful deployment involves delivering a fully functional solution to the customer and providing access to all purchased devices. Before leaving the site, perform the following checks to demonstrate the installation's success:
- Verify access to all purchased devices.
- Confirm the full functionality of the installed devices.
Hardware Checks
- Ensure all access controller status lights display a solid green indication.
- Verify the use of shielded wiring for connections to locks, readers, REX, and DPI on the access controller.
- Confirm that shielded wiring is properly grounded.
- Test each lock to ensure it unlocks when a badge is scanned.
- Validate the DPI state for each door, ensuring accuracy upon opening and closing.
- Verify the proper configuration of the REX for door unlocking.
- Test various badge types to ensure compatibility with the readers.
- Confirm accurate labeling of doors on the access controller.
Console Checks
- Ensure the end-user can log into the console and view devices.
- Have the Super Admin login and verify the visibility of all devices.
- Add partner-level access if access for future dates is required.
- Configure door access conditions and add doors to the console.
- Set up a user and verify their ability to badge in.
- Address any customer questions and ensure their understanding of managing access users and configuring access groups/levels for independent system management.
Helpful Links
- Rhombus Access Control Articles
- Installing Electric Strikes
- Installing Mag Locks
- Installing DPI
- Installing REX
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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