User Credentials for Rhombus Key App

2. Click on "Add User." 

3. Enter the user's name and email and toggle on "Access Control - via card or mobile app." Click "Next."

• Access Control - This option will provide a user physical access into your facility and remote unlock option.
• Rhombus Console - This option will give the user access to the Rhombus console to view devices and features. 

4. We recommend that users are added to a group. This allows them to be automatically added to any access control grants that already include that group. Please see Creating a Group of Users for Access Control for more information. Click "Next."

5. Toggle on any additional options for the user's access control settings. Click "Create."

Note: To allow a user to unlock doors remotely, toggle on "Allow user to remotely unlock doors via the app."

2. Select the user you wish to add access control credentials to. Under the "Access Control" dropdown, select "Credentials."

3. If using the Rhombus Key App, toggle on the "Allow authentication via Rhombus Key app" setting. 

"Allow remote unlock via Rhombus Key app" and "Bypass SAML when signing into Rhombus Key app" are both optional toggles. 

Note: Please reference the "User Management Method" in the Registering a Key Card (Access Control Credentials) article for information on how to add a card credential to an existing user. 

4. Ensure the user has downloaded the correct app. For additional information on the app, please visit the Rhombus Key App Walkthrough article. 

2. Select "Add Multiple Users."

3. Select the CSV file containing the user's data and click "Upload."

Note: The CSV file must be in the below header format to upload appropriately.

firstName,lastName,email,role,sendWelcomeEmail,groupNames,rhombusKeyAccessEnabled,
remoteUnlockEnabled,sendKeyAppWelcomeEmail,credentials