PagerDuty Integration

Topics included in this article:

• Overview
• Configuration
  • PagerDuty Account
  • Rhombus Console
• Helpful Links
• Contact Support or Sales

Overview

PagerDuty allows you to create API credentials for authentication.

Configuration

PagerDuty Account

1. Login to your PagerDuty account. Select "Configuration," then "Services."

2. Select "New Service" in the upper right.

3. Fill out the sections titled "General Settings" and "Integration Settings."

4. Fill out your preferences for "Incident Settings" and "Incident Behavior."

5. Select “Add Service” at the bottom.

6. Click the “Integrations” tab under the Service Details to get the “Integration Key.”

7. Copy the “Integration Key.”

Rhombus Console

1. Navigate to "Settings," and select "Third Party Integrations."

2. Click the "Incident Management" dropdown, and select "PagerDuty."

3. Toggle on the PagerDuty integration.

4. Paste the PagerDuty Integration Key and click "Add API Key."

5. Select "Save" in the top right corner of the integration page.

Helpful Links

• Kisi Integration
• Box Integration
• ServiceNow Integration

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.