Slack Integration for Notifications

Topics included in this article:

• Slack Integration Setup
• Disable the Slack Integration
• Helpful Links
• Contact Support or Sales

Slack Integration Setup

1. To enable the Slack integration, log in to the Rhombus Console, navigate to "Settings," and select "Third Party Integrations."

2. Open the dropdown menu for "Incident Management," and click "Slack."

3. Toggle the slider to enable the integration, and click the "Add to Slack" button.

4. You will be redirected to select the channel where the notifications will be posted. Click "Allow" when finished.

5. After allowing the Slack integration you will have two toggle options: "Send all Alert notifications to the (specified Slack) channel" and "Allow users to receive personalized Alerts in Slack."

6. To add your Slack account, log in to the Rhombus Console, click your initials in the upper right corner, and select "Profile."

7. Select "Add to Slack."

8. After allowing the integration you can now set up notifications for your user profile by going to "Manage Notifications" in the "Settings" section. You will be able to see the Slack option in the user-specified notifications area. 

Disable the Slack Integration

To disable the Slack integration organization-wide, open the Slack options in the "Third Party Integration" page and deselect "Enable Slack Integration." To disable the integration at the user level, navigate to your user profile and click "Deactivate."

Helpful Links

• User-Based Alert Notifications
• User Profile
• Creating and Assigning Alert Policies

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.