InformaCast Integration Setup

Topics included in this article:

• Overview
• InformaCast Integration Configuration
  • Generate an InformaCast Security Token
  • Create a Scenario
• Rhombus Console Configuration
  • Enable InformaCast in the Rhombus Console

Overview

InformaCast is a powerful software platform designed for mass notification and emergency communication within organizations. It enables users to send messages instantly to a variety of communication devices including IP phones, mobile devices, computers, digital signage, and paging systems.

InformaCast Integration Configuration

To configure your integration in the Rhombus Console, you'll need to gather the API token provided by InformaCast and a scenario to leverage the Rhombus integrations.

Generate an Informacast Security Token

1. Log in to the Informacast Console, navigate to the "Security Groups" tab within the "Admin" tab, and click "Create Security Group."

2. Enter the name of the security group, and click "Save."

3. Once created, you must configure the global permissions to include "View Sites," "View Scenarios," and "Create Scenario Notifications."

4. Navigate to the "Applications" tab within the "Admin" tab, and click "Create Application."

5. Assign the security group you created in steps 1-3 to this application.

6. Create a "Security Token" to generate the necessary API key.

Create a Scenario

1. Navigate to the "Message Templates" tab, and create a message template.

2. Navigate to the "Scenarios" tab and create a scenario.

3. The scenario must have the following variables:

locationName 
deviceName 
activity 
ruleName 
consoleUrl 
livestreamUrl

4. Select a message template that has a customizable subject and body and at least one recipient.

5. Notifications can be viewed in the InformaCast UI or via the delivery method specified in the message template.

Rhombus Console Configuration

1. Log in to the Rhombus Console, navigate to "Settings," and click "Third Party Integrations."

2. Click the "Incident Management" dropdown menu, and select "InformaCast."

3. Click the toggle to enable the integration, enter your API token, and click "Save" in the upper right corner. 

Enable InformaCast in the Rhombus Console

InformaCast can be utilized in the Rhombus Console via the Rules Engine or B10 features.

Helpful Links

• Slack Integration for Notifications
• PagerDuty Integration
• ServiceNow Integration
• Email Distribution Lists Integration
• DICE Matrix Integration
• Lumeo Integration

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.