In this article, we will cover the device settings on the bottom of an individual device. The device settings can be found at the bottom of a device page after the camera video feed or sensor data.
- How to find the device settings
- Camera Settings & Details
How to find the device settings
In this part of the article, we will cover how to find the device settings for an individual device in both the Rhombus Web Console and the Mobile App.
To find the device settings such as the MAC address, IP Address, Serial Number, Firmware version, network interface, timezone, etc. in the Rhombus web console you can either search in the search bar (Magnifying glass) in the top right or click Devices > Type of Individual Device > Scroll down to the bottom of the page. See below for a quick looped video on how to find this.
To find the device settings for an individual device in the Rhombus Mobile App. After logging in go to any device page and click on a device then scroll to the bottom of the page.
Device Settings & Details
In this part of the article, we will cover the main sections shown in the camera settings & details. This section is split into three parts historical data, alerts, and details & settings.
When scrolling to the bottom of the page you see the three-tab options under the device timeline. Click on the historical data area to see individual report charts displaying the camera's Video Recording Summary, Bandwidth usage for both upload and download, and the motion events. Pictured below is a visual of the button.
In the alerts section, you can see all the recent alerts on that camera. These alerts are created when an alert policy is assigned to a camera. To learn more about Alert policies go here. Pictured below is a visual of the button.
Settings & Details
In the settings & details area, you are able to edit the device name, change the device location, alert policy, share a stream, reboot the camera, unregister the device, manage the features and see more details about the particular device. Pictured below is a visual of the button.
Change Device Name
The first option on the left would display the current name of the device and give the user the ability to edit the current name. Press edit to change the name of the camera. See the picture below for an example.
Change Device Location
The next setting is the option to change the current device location. Just click the 'change location' action and search or click the location in the search bar. A location will not show if the location has not been created. To learn more about creating locations go here. See the picture below for an example.
Change Device Alert Policy
The next setting is the option to change the alert policy by either creating a new alert or assigning an already created alert. To learn more about Alert policies go here. See the picture below for an example.
The next setting is the 'Shared Streams' option. With this option, you will be able to create a shared stream for the camera and share it via email or text. To learn more about Shared Streams go here. See the picture below for an example.
This setting will reboot the camera. We recommend doing this when a camera is having an issue. To learn more about troubleshooting go here. See the picture below for an example.
This option would unregister the device from the current account. When a device is unregistered from an account all video footage will be erased from the device. To learn more about unregistering a device go here. See the picture below for an example.
The last option is the 'Manage Features' feature. This will give the user the ability to add licenses, add cloud storage and apply features tied to a particular license. To learn more about Licenses and Features go here.
Pressing the 'More Details' option will bring down some more detailed information on the current device from the storage, frame rate, MAC address, Model Number, Serial Number, and firmware information. See the picture below for an example.
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or email@example.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or firstname.lastname@example.org.