Topics in this section include:
- Camera Positioning and Zooming
- Saving a License Plate
- Recent Sightings
- License Plate Details
- License Plate Alerts
- Add Licenses
License Plate recognition does not come enabled by default. To enable it, make sure you have assigned the enterprise license to the camera you want to capture license plates with. You can learn how to enable this feature by reading the Enabling Features section here.
You can increase the accuracy of the license plate recognition software by ensuring that the distance between the camera and where the license plates are within the recommended distances.
To see the full distance table, you can refer to the article here.
To get to the License Plates feature, go to the Investigations tab, then click on 'License Plates'.
Saving a license plate means you are building a license plate profile.. To save a license plate, you simply have to name it.
Find the license plate you want to name, and click on the pencil icon and enter the license plate name.
To search for a license plate number, simply use the search bar located in the top left area of the page. You can also type in a partial license plate and all relevant license plates will show up in the results area.
For searching and matching license plates to saved vehicles for alerting, the software uses fuzzy searching which allows up to 3 characters to mismatch depending on length of the read plate. So even if the software can't identify all the the characters in the plate, it will still show and alert on the correct plates.
Other search filters are also available to narrow down or expand the time frame that you want your results to be.
The Recent Sightings tab will show you thumbnails of license plates that were recently captured. Here you can perform a variety of actions, such as naming thumbnails to be saved to your organization. You can also mark a license plate at Trusted by clicking the checkmark, or you can mark a license plate to receive Alerts by clicking the bell icon.
Below are all the states that a license plate can have:
License plate details are located in the popup after you click on the thumbnail in the results area. You will see some information such at the date and time, the name of the cameras that picked up the license plate, and the location name.
You will also have an option to go to the footage, which will take you directly to a 30secs clip of the event.
If you setup an alert on any license plate, any time that plate is spotted an alert (email, push notification, etc) will be sent to all people that have alert notifications turned on. An alert can be removed at any time by either marking the plate as Trusted or Ignored (grey icon in middle).
On the License Plates tab of the Investigations page, you will see the “Add License Plates” button on the top right of the screen.
You'll see a modal pop up to enter the name of the license plate you want to save, and the license plate alphanumeric digits.
Once you are done, click Submit and you should see it listed in the 'Saved License Plates' tab.