Enable AI Bounding Boxes

Topics included in this article:

• Overview 
• Bounding Box Criteria
• Enable/Disable Bounding Boxes
• Helpful Links
• Contact Support or Sales

Overview

Bounding boxes visually highlight objects and events detected by Rhombus AI analytics, making it easier to identify people, vehicles, and other monitored activity when reviewing recorded footage. Bounding boxes are available on supported cameras with an Enterprise License and enabled AI features, and they can be toggled on or off within the camera viewer. This article explains when bounding boxes are available, important limitations to be aware of, and how to enable or disable them in the Rhombus Web Console.

Bounding Box Criteria

Bounding boxes are never displayed on real-time video streams, only historical footage.

When bounding boxes will appear:

1. If you have an Enterprise License applied to the camera and have AI features enabled.
2. If you have Alert Notifications, they will show up only for the hours you have configured to receive alerts.

Note:

• Bounding boxes can take up to 5 minutes to show up on historical video. 
• Bounding boxes are never shown on mobile devices, only on web browsers.
• Bounding boxes are not included in shared streams.

Enable/Disable Bounding Boxes

1. Navigate to the "Devices" page and select the device for which you want to adjust bounding boxes.

2. Hover over the ellipsis button on the video feed, then select the "Layers" icon on the right side.

3. Select or clear the checkbox next to "Bounding Boxes" to show or hide bounding boxes.

Helpful Links

• Best Practices for AI
• Managing Facial Recognition
• Managing License Plate Recognition (LPR)

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.