InformaCast Integration Set-up & Use

In this article, we will cover the following:

• What is InformaCast?
• Configuring your InformaCast Integration
  • Generating an InformaCast Security Token
  • Creating a Scenario
• Rhombus Console Configuration
  • Enabling InformaCast in The Rhombus Console

What is InformaCast?

InformaCast is a powerful software platform designed for mass notification and emergency communication within organizations. It enables users to send messages instantly to a variety of communication devices including IP phones, mobile devices, computers, digital signage, and paging systems.

Configuring your InformaCast Integration

To configure your integration in the Rhombus console, you'll need to gather the API token provided by InformaCast and a scenario to leverage the Rhombus integrations. We will go over both below. 

Generating an Informacast Security Token

1. Navigate to the "Security Groups" tab under the "Admin" tab and select the "Create Security Group" button.
2. Then, enter the name of the security group and select the "Save" button.
3. Once created, you will need to configure the global permissions to include "View Sites," "View Scenarios," and "Create Scenario Notifications."
4. Navigate to the "Applications" tab under the "Admin" tab and create a new application.
5. Then, assign the security group you made in steps 1-3 to this application.
6. Lastly, select the create a "Security Token" button to generate the necessary API key.

Creating a Scenario

1. Navigate to the "Message Templates" tab and create a message template. 
2. Navigate to the "Scenarios" tab and create a scenario.
3. The scenario must have the following variables:

locationName 
deviceName 
activity 
ruleName 
consoleUrl 
livestreamUrl

4. Select a message template that has a customizable subject and body and at least one recipient.

5. Notifications can be viewed in the InformaCast UI or via the delivery method specified in the message template.

Rhombus Console Configuration

1. The first step in configuring InformaCast with the Rhombus Console is to navigate to the settings menu within the console itself. Under the "System & Integration" section, select "Third Party Integrations."

2. Next, navigate to the "Incident Management" section and select "InformaCast."

3. After selecting InformaCast you'll be directed to the integration page. When clicking the slider you'll be prompted to enter the API token provided by InformaCast. Enter the API token and click submit.

4. If integration is successful, you'll see a message on the screen stating that InformaCast is now enabled.

Enabling InformaCast in The Rhombus Console

To use InformaCast in the Rhombus console it can be found in both the Rules Engine and B10 features. Below is an example of seeing the InformaCast option in the B10 multi function set up area. 

Helpful Links

• Slack Integration for Notifications
• PagerDuty Integration
• ServiceNow Integration
• Email Distribution Lists Integration
• DICE Matrix Integration
• Lumeo Integration

Contact Support and Sales

Have more questions? Contact Rhombus Support at +1(877)746-6797 option 2 or support@rhombus.com

Interested in learning more? Contact Rhombus Sales at +1(877)746-6797 option 1