Topics included in this article:
- Browser Notifications Overview
- Enabling Browser Notifications
- Operating System Settings
- Helpful Links
- Contact Support or Sales
Browser Notifications Overview
Browser notifications are messages that can be sent to a user's web browser, even when the website is not actively in use. They are similar to the notifications that you receive on your phone from apps, and they can be used to notify users of new content, updates, or other important information.
Enabling Browser Notifications
Instructions on enabling browser notifications for the browsers Rhombus supports (Google Chrome, Microsoft Edge, Safari, and Firefox) can be found below.
Google Chrome
1. To begin, click the symbol to the left of the URL. Doing so display the currently enabled website settings.
2. Next, click "Site settings." This will route you to a page with all the settings you can enable for the current webpage.
3. Scroll until you find "Notifications," click the drop-down menu beside it, and click "Allow."
4. Once you have allowed the Rhombus Console to send browser notifications, you will then be able to select "Browser" when enabling your notification settings within the Rhombus Console.
Microsoft Edge
1. To enable browser notifications for Microsoft Edge, start by logging in to the Rhombus Console, navigating to "Settings" and clicking "Manage" beneath "Alert Notifications."
2. Click your user, add a time frame for receiving notifications, and enable "Browser Notifications."
3. When clicking the checkbox beside "Browser," a small bell icon will appear on the right side of the address bar. Click the bell icon, then click "Allow" to enable browser notifications.
Safari
1. To enable browser notifications for Safari, start by logging in to the Rhombus Console, navigating to "Settings" and clicking "Manage" beneath "Alert Notifications."
2. Click your user, add a time frame for receiving notifications, and enable "Browser Notifications."
3. When clicking the checkbox beside "Browser," a pop-up will appear asking if you would like to allow the Rhombus Console to send notifications; click "Allow."
Firefox
1. To enable browser notifications for Firefox, start by logging in to the Rhombus Console, navigating to "Settings" and clicking "Manage" beneath "Alert Notifications."
2. Click your user, add a time frame for receiving notifications, and enable "Browser Notifications."
3. When clicking the checkbox beside "Browser," a pop-up will appear near the top of your screen; click "Allow" to enable browser notifications.
Operating System Settings
Once your browser notifications have been enabled, you may need to allow your browser to push those notifications within your operating system settings. This process is different for MacOS and Windows.
MacOS
1. To enable browser notifications within MacOS, navigate to your system settings. This can be done by either clicking the "System Settings" icon along your Applications Dock or clicking the Apple logo in the upper left corner and selecting "System Settings" from the dropdown menu.
2. In your system settings, select "Notifications" from the left-hand menu.
3. Scroll to the respective browser you wish to enable notifications for and toggle the button at the top of the window beside "Allow Notifications."
Windows
1. To enable browser notifications within Windows, open the start menu and select "Settings."
2. Select "System" when the pop-up window opens.
3. Select "Notifications & Actions."
4. Ensure the "Get notifications from apps and other senders" toggle is turned on.
5. Scroll down to the section titled "Get notifications from these senders" and toggle the switch beside the browser you wish to enable notifications for.
Helpful Links
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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