R230 Camera Setup

Topics included in this article:

• Prerequisites
• Waterproofing
• Connecting the Camera
• Mounting Guide
• Aiming the Lens
• Registration Methods
  • Mobile App
    • Bluetooth Registration (For Wi-Fi)
  • Web Console
• Helpful Links
• Contact Support or Sales

Prerequisites

Before you can register a Rhombus camera, you will need:

• Rhombus Console Account
• Mobile phone with downloaded Rhombus App (Android or iOS)
• Camera connected to network and power
• Provided Waterproofing Kit (reference this article for details on installation)

Waterproofing

Following the waterproofing guidelines is essential to ensure your product is covered under our End User License Agreement and Hardware Warranty. Failure to complete the waterproofing steps as outlined in the product manual may void your warranty and limit our liability for related damages. For more information, please refer to our EULA.

Use the included accessories to waterproof the cable connection, installing them as shown below. Ensure that the O-ring is in place (and not twisted) between the pigtail and the housing, and lock the housing and pigtail together with a quarter-turn. Using an Ethernet cable without a boot or strain relief is best for fitting easily within the housing. After mounting the camera, ensure the two dome screws are firmly tightened to prevent water ingress.

For more information on waterproofing, please visit our Preventing Water Damage article. 

Connecting the Camera

To complete registration, a camera needs power and should be connected to a local network that has access to the internet. Rhombus recommends using a PoE (Power over Ethernet) switch or PoE injector to accomplish this.

• Ensure the switch has power.
• Configure the network to comply with Rhombus requirements. Please reference our Network Setup Guide for more details on network configuration. 
• Connect the camera to the PoE switch for power and ethernet. It should automatically boot up and you can begin the registration process.

Mounting Guide

Below are the steps for mounting the R230 on a wall or ceiling:

1. Open the dome by unscrewing two housing screws with the included Torx tool.
2. Use two included round-head self-tapping screws to mount the base to the surface.
3. Use two included anchors when mounting to softer materials.
4. Replace the dome and tighten two housing screws with the included Torx tool. 

• When removing the dome, do not pull on the pigtail. 
• It is critical that the dome housing does not cover the Ambient Light Sensor. This determines transitions between night and day. 
• For best nighttime performance, ensure that the four IR LEDs are not blocked. If some of them are blocked, nighttime performance may be degraded. 

Aiming the Lens

The lens can be vertically angled 180 degrees and rotated 90 degrees.

Registration Methods

Once you have powered up your camera and connected it to the internet, it can be registered. Ensure the camera has the correct LED status that indicates it's ready to be registered.

A full explanation of all LED statuses can be found here.

If the camera does not auto-register when brought online, you can register a camera from the Rhombus Mobile App or via the Rhombus Web Console.

Mobile App

App Download: Android or iOS

1. Log in to the app and click "Menu" from the home screen. 

2. Select "Register Devices."

3. Select the preferred registration method: QR Code or Bluetooth.

Note: More than one R120/R200 can be registered at the same time via Bluetooth. We recommend registering at least one Bluetooth-enabled camera before registering a sensor.

4. Assign the R230 to a location. Choose "Add Location" if you need to add a new location for the device.

5. Select the camera connection type: Ethernet or Wi-Fi.

6. The last screen will display a QR code that you can hold up to the camera lens to finish registration. When you hear an audible click and the red IR LED's flash, you'll know the camera has accepted the QR code.

Note: This step is not needed if registered via BLE.

Bluetooth Registration (For Wi-Fi)

1. When registering via Wi-Fi, the R230 needs to be registered via Bluetooth. Select the "Bluetooth" option from the registration wizard. 

2. Add the location you want to assign the R230 to.
Note: If you haven't already, you'll need to add a location first either during this wizard, or you can go to the Locations tab and choose "Add Location." Read more about Managing Locations here. 

3. Toggle the slider for the corresponding camera serial number.

Note: You can register more than one R230 at once via Bluetooth. It's recommended that you register at least one Bluetooth-enabled camera before you register a sensor. 

4. Select the Wi-Fi connection type. Ensure the Wi-Fi credentials are entered correctly. 

Ensure your wireless network supports the requirements listed in the Supported Wi-Fi Network and Authentication Protocols article. 

Note: These credentials are case-sensitive.

5. Select the IP configuration by toggling on DHCP.

6. Once registration is complete, the camera will have a solid blue LED. This can take a few minutes.

Web Console

1. To register a camera from the web console, go to the "Devices" tab and select "Register Cameras."

If this is the first camera you are registering, you'll need to add a location first, either during this wizard or by selecting the Locations tab and choosing "Add Location."

2. When the registration window pops up, the first prompt asks you to enter your mobile number to receive a link to download the mobile app. If you would prefer to register via the web console, you can ignore this first step and click "Next" at the bottom right.

3. Select the location where these cameras will be registered and click "Next."

4. Select whether these devices will be connected over Wi-Fi or Ethernet and click "Next." (For a Wi-Fi setup, you will need to enter the network name and password—these fields are case-sensitive.)

5. Select which roles will have access to these devices. You can choose between no access, view-only access, or full management permissions.

6. Select a policy to assign to these cameras and click "Next." (If you would prefer to have different policies applied to multiple cameras, leave the policy selection blank.)

7. The final screen will display the QR Registration Code. Show this QR Code to any camera that is powered and connected to the internet, and it will register accordingly.

Note: If you do not hear a click, try moving the phone toward and away from the camera, or try a different camera lens. 

Helpful Links

• Connecting a Rhombus Camera
• Camera Bandwidth
• Managing Locations
• Device LED Statuses
• Preventing Water Damage
• End User License Agreement
• Supported Wi-Fi Network and Authentication Protocols

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.