R230 Camera Setup

Topics included in this article:

• Prerequisites
• Connecting the Camera
• Mounting on Wall or Ceiling
• Aiming the Lens
• Registration Methods
  • Bluetooth
  • Web Console
• Helpful Links
• Contact Support and Sales

Prerequisites

Before you can register a Rhombus camera, you will need the following:

• Rhombus Console Account
• Mobile Phone with downloaded Rhombus App (Android or iOS)
• Camera connected to network and power
• Locate the provided waterproofing kit (to learn more on installation, please reference this article)

Connecting the Camera

The camera needs power and a network connection to register. The easiest method to achieve this is to connect it to a PoE-compliant network device such as a switch or firewall or use a PoE injector plus Wi-Fi. A solar-powered cellular setup is also possible for remote deployments. Please see this article for specifics.

Below are notes about connecting the camera:

• If powered by a PoE injector, the injector should be appropriately grounded.
• The product should be installed indoors without exposure to water or moisture.
• This product can also be connected to a Wi-Fi network, but a PoE injector is needed for power.
  • Please get in touch with Rhombus-certified dealers for power adapters.

Mounting on a Wall or Ceiling

Below are the steps for mounting the camera on a wall or ceiling:

1. Open the dome by unscrewing two housing screws with the hex key provided in the box.
2. Use two included round-head self-tapping screws to mount the base to the surface.
3. Use two included anchors when mounting to softer materials.
4. Replace the dome and tighten two housing screws with a Philips driver. 

When mounting a camera, it is important to ensure that the dome does not block the Ambient Light Sensor and the IR LEDs.

• If needing to remove the dome, do not pull on the pigtail. 
• It is critical that the Ambient Light Sensor is not covered by the dome housing. This determines transitions between night and day. 
• For best nighttime performance, ensure that the four IR LEDS are not blocked. If some of them are blocked, nighttime performance may be degraded. 

Aiming the Lens

The lens can be vertically maneuvered around 180 degrees and the lens rotated around 90 degrees. Below is a video demonstrating this:

Registration Methods

Once you have powered and connected your new camera (instructions to wire a camera), registering is fast and simple. Make sure that the camera has the correct LED status that indicates it's ready to be registered. A full explanation of all LED statuses can be found here.

You can register a camera either from a mobile app (download links below) or via the web.  

Bluetooth (Mobile App)

App Download: Android or iOS

1. Log in to the app and click "Register Devices" from the home screen. That will launch the registration wizard which will guide you step by step through the registration process. 
2. Select "Register via Bluetooth."
   Note: You can register more than one R230 at once via Bluetooth. It's recommended that you register at least one Bluetooth-enabled camera before you register a sensor device like the M1, E1, or D1. 
3. Add the location you want to assign the R230 to.
   Note: If you haven't already, you'll need to add a location first either during this wizard, or you can go to the Locations tab and choose "Add Location". You can read more about Managing Locations here. 
4. Register devices. Toggle the nearby devices you want to register.
5. Select the camera connection type. [Ethernet or Wi-Fi] If you are using the R230's Wi-Fi feature, you will need to enter the Wi-Fi credentials for the camera to operate correctly.
   Note: These credentials are case sensitive! 
6. Select the IP configuration by toggling on DHCP. 
7. Wait for the app to finish the registration process. Once complete, the camera will be added to the console to the location you specified in step 3.

Step 2	Step 3	Step 4
Step 5	Step 6	Step 7

If, for some reason, it doesn't get to solid blue, then it could be a network issue. Try unplugging the camera and going through the above steps again. Or, try plugging a laptop into the same Ethernet cable to ensure it can connect to the internet.

If, for some reason, it still doesn't work and you're using Wi-Fi, ensure your wireless network supports the requirements listed here.

A full explanation of all LED statuses can be found here.

QR code (Web Console or Mobile App)

To register a camera using a QR code, the camera needs to have a physical connection to the network, as the device will need to contact the Rhombus servers to interpret the QR code command. 

1. Go to the "Devices" tab and select "Register Cameras," and a setup wizard will open.

2. The first page in the setup wizard suggests using the Rhombus mobile app to register devices for a more seamless experience. Click "Next" to continue with the web console registration.

3. Select the location where you'd like the camera to be registered. If you haven't created a location within your console yet, you can do so by clicking "add a new location." If you can't find the location in the given list, use the search bar at the top of the setup wizard. Once you've chosen the location, click "Next."

4. Select the camera connection type: "Ethernet" or "Wi-Fi" and click "Next."

5. Select the role(s) that should have visibility to the camera(s) that are being registered. By default, the Super Admin Group will be able to manage these devices.

6. Assign an alert policy to the cameras being registered and click "Next."

7. Place the QR code in front of the camera lens to register them to the console. When finished, click "Done" to close the setup wizard.

Helpful Links

• Wiring New Rhombus Cameras
• Camera Bandwidth
• Managing Locations
• Device LED Status Meaning

Contact Support and Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.