R230 Camera Setup

In this article, we will go over how to register the R230 and mounting equipment.

• Prerequisites
• Connecting the Camera
• Mounting on Wall or Ceiling
• Aiming the lens
• Registration Methods
  • Mobile App
  • Web Console

Prerequisites

Before you can register a rhombus camera, you will need the following:

• Rhombus Console Account
• Mobile Phone
• Camera connected to network and power

Connecting the Camera

The camera needs power and a network connection to be registered. The easiest method to achieve this is to use a Power over Ethernet device or using a POE injector plus Wifi credentials, but a solar + cellular setup is also possible for remote deployments. Please take a look at this article for specifics. Below are noted around connecting the camera:

• The camera is only to be connected to PoE networks without routing to outside plants
• If powered by a power adapter, the adapter should be appropriately grounded
• The product will be installed indoors without exposure to water or moisture
• This product can also be connected via Wifi to the network and need a POE injector for power
• Please get in touch with Rhombus-certified dealers for power adapters

Mounting on a Wall or Ceiling

Below are the steps for mounting the camera on a wall or ceiling

• Open dome by unscrewing two housing screws with the hex key provided in the box
• Use two included round head self-tapping screws to mount base to surface
• Use two included anchors when mounting to softer materials
• Replace dome and tighten two housing screws with Philips driver 

Aiming the lens

The lens can be vertically maneuvered around 180 degrees and the lens rotated around 90 degrees. Below is a video demonstrating this:

Registration Methods

Once you have powered up your camera (instructions to wire a camera), registering a new camera is fast and simple. Make sure that the camera has the correct LED status that indicates it's ready to be registered. A full explanation of all LED statuses can be found here.

You can register a camera either from a mobile app (download links below) or via the web.  

Mobile App

App Download: Android or iOS

1. Log in to the app and click "Register Devices" from the home screen. That will launch the registration wizard which will guide you step by step through the registration process. 

2. Select the preferred registration method: QR Code or Bluetooth

Note: you can register more than one R230 at once via Bluetooth. It's recommended that you register at least one Bluetooth-enabled camera before you register a sensor device like the M1, E1, or D1. 

3. Add the location you want to assign the R230. If you haven't already, you'll need to add a location first either during this wizard, or you can go to the Locations tab and choose "Add Location".  

Note: If you don't see the location you are looking for, filter the results by clicking the 'filter' button a the top right. You can read more about Managing Locations here. 

4. Select the appropriate role access for the R230 so that the correct users have access to it.

For more information on how to configure this, click here. Roles can be configured after registration if changes are desired. 

5. Select the camera connection type: Ethernet or Wi-Fi. If you are using the R230 and its Wi-Fi feature you will need to enter the Wi-Fi credentials for the camera to operate correctly. 

6. The last screen will display a QR code which you can then show one or more cameras. Display the QR code to the camera (a few inches from the lens is good). When you hear an audible click and the red IR LED's flash, you'll know the camera has accepted the QR code.

Note: This step is not needed if registered via BLE

After the camera powers up, you can show the QR code to the camera when the LED is flashing blue.  At this point, show the QR code on the phone to the camera (generally a few inches away is fine). 

You'll know when the camera has accepted the QR code when you hear a "click" sound and then the LED will change from flashing blue to flashing green. Once complete with registering, the camera will have a solid blue LED. This generally takes 1-2 minutes.   

If for some reason it doesn't get to solid blue, then it could be there is a network issue. Try unplugging the camera and going through the above steps again.  If for some reason it still doesn't work and you're using WiFi, ensure your WiFi network supports the following requirements which are listed at the bottom of this article. If you're using Ethernet, try plugging a laptop into the Ethernet to ensure it can connect to the internet.

A full explanation of all LED statuses can be found here.

Web Console

To register a camera from the web, go to the Camera tab and select "Register Cameras". 

If this is the first camera you are registering, you'll need to add a location first either during this wizard or you can go to the Locations tab and choose "Add Location".