Topics included in this article:
- Prerequisites
- Wiring the Camera
- Mounting Guide
- Aiming the Lens
- Registration Methods
- Helpful Links
- Contact Support or Sales
Prerequisites
Before you can register a Rhombus camera, you will need:
- Rhombus Console Account
- Mobile phone with downloaded Rhombus App (Android or iOS)
- Camera connected to network and power
Note: This camera is designed for indoor use only and does not come with a waterproofing kit.
Wiring the Camera
Every Rhombus camera requires power and a network connection to register. The easiest method to achieve this is to use a Power over Ethernet (PoE) device. For more details on wiring, see our article on Wiring New Rhombus Cameras.
Mounting Guide
1. Remove the dome by unscrewing the two housing screws with a Phillips screwdriver.
2. Use the included round-head self-tapping screws to mount the camera base to the surface. When mounting to a softer material, use the included anchors.
3. Replace the dome and tighten the housing screws with a Phillips screwdriver.
Aiming the Lens
The camera lens can be vertically angled 180 degrees and rotated 90 degrees.
Registration Methods
Once you have powered up your camera, registering a new camera can be done from the mobile app or the web console. Ensure the camera's LED blinks green, indicating it is ready to register. A full explanation of all LED statuses can be found here.
Mobile App
1. Log in to the app and click "Register Devices" from the home screen. That will launch the registration wizard, which will guide you through the registration process step by step.
2. Select the registration method labeled "Register via QR Code."
3. Select the location where this R170 will be registered. If you haven't already, you'll need to add a location first, either during this wizard or via the Locations tab, and choose "Add Location."
Note: If you don't see the location you are looking for, filter the results by clicking the "filter" button in the top right. You can read more about Managing Locations here.
4. Select the camera connection type: Ethernet or Wi-Fi.
Note: The R170 does not have built-in wifi antennas, so a Wi-Fi connection requires an adapter. For more information on connecting over Wi-Fi, please click here. If a Wi-Fi connection is desired, please ensure the network name and password match both case and spelling, or the camera will not connect.
5. The last screen will display a QR code, which can be shown to one or more cameras. Display the QR code to the camera (a few inches from the lens is good). When it accepts the QR code, the R170 will produce an audible click and flash the IR LEDs.
Note: If you do not hear a click, try moving the phone closer and further away from the camera. If the camera does not accept the QR code, ensure the R170 can successfully connect to the internet.
Web Console
1. To register a camera from the web console, go to the "Devices" tab and select "Register Cameras."
If this is the first camera you are registering, you'll need to add a location first, either during this wizard or by selecting the Locations tab and choosing "Add Location."
2. When the registration window pops up, the first prompt asks you to enter your mobile number to receive a link to download the mobile app. If you would prefer to register via the web console, you can ignore this first step and click "Next" at the bottom right.
3. Select the location where these cameras will be registered and click "Next."
4. Select Ethernet for the camera connection type.
5. Select which roles will have access to these devices. You can choose between no access, view-only access, or full management permissions.
6. Select a policy to assign to these cameras and click "Next." (If you would prefer to have different policies applied to multiple cameras, leave the policy selection blank.)
7. The final screen will display the QR Registration Code. Show this QR Code to any camera that is powered and connected to the internet, and it will register accordingly.
Note: If you do not hear a click, try moving the phone toward and away from the camera, or try a different camera lens.
Helpful Links
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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