Topics included in this article:
- Prerequisites
- Waterproofing
- Wiring the Camera
- Mounting Guide
- Registration Methods
- Helpful Links
- Contact Support or Sales
Prerequisites
Before you can register a Rhombus camera, you will need:
- Rhombus Console Account
- Mobile phone with downloaded Rhombus App (Android or iOS)
- Camera connected to network and power
- Provided Waterproofing Kit (reference this article for details on installation)
Waterproofing
Please note that following the waterproofing guidelines is essential to ensure your product is covered under our End User License Agreement and Hardware Warranty. Failure to complete the waterproofing steps as outlined in the product manual may void your warranty and limit our liability for related damages. For more information, please refer to our EULA.
Install Waterproofing Accessories
- Use the ¾” NPT cable gland and blanking plate to seal the cable entries on the device base.
- Both waterproofing accessories must be properly installed in the cable entries to prevent water ingress and condensation.
Mounting the Camera
- Use the screws from the accessory kit to mount the camera. The screw heads are properly sized to seal against the small gaskets on the base of the camera.
- Tighten screws so the camera is secure.
- Over-tightening the mounting screws can cause the gasket to rupture/tear, which can give pooling water an ingress point depending on mounting orientation.
- Under-tightening the mounting screws will lead to a poor seal which gives water an additional ingress point.
- Do not use power tools to tighten screws; tighten by hand until the camera is secure.
Install the Blanking Plate
- After choosing the hole for cable entry, the unused hole must be plugged with the blanking plate.
- Insert the blanking plate into the unused cable entry hole and tighten until the gasket is fully compressed against the camera base.
Install the Cable Gland
- Disassemble the cable gland, pass the ethernet cable through it, and insert the cable into the camera's PoE port.
- Use the included white rubber seal on the cable gland threads to ensure a tight seal with the camera base.
- Reassemble the cable gland and tighten it until the internal rubber seal contacts the cable fully.
Prevent Water Pooling
- Create a drip loop in the cable to shed water before it reaches the cable gland.
Install the Silica Packet
- Place the silica packet inside the camera dome before final assembly. Remove the silver package around the silica packet if there is one.
Wiring the Camera
Every Rhombus camera requires power and a network connection to register. The easiest method to achieve this is to use a Power over Ethernet (PoE) device.
Wire Guide
To connect an ethernet cable to the R400, the dome must be removed first. To remove the dome, unscrew the two screws using the included Torx tool. After removing the dome, find the PoE port next to the conduit holes.
Figure 1. Dome has been removed, PoE port accessible
Mounting Guide
The R400 has two conduit holes, a conduit plug, and a waterproof adapter that can attach to either opening.
Figure 2. Profile and bottom view of R400
Waterproof Adapter Disassembled:
Figure 3. R400 with waterproof adapter disassembled
Waterproof Adapter Assembled:
Figure 4. R400 with attached waterproof adapter
The waterproof gasket can also be assembled as a back-mounted gasket. Notice the metal screw seal that prevents water from getting into the hole that is unused.
Figure 5. Conduit plug on side, waterproof adapter attached to base of R400
Corner Bracket
Figure 6 shows the corner bracket lined up with the Arm Mount.
Figure 6. Arm mount with corner bracket
Pole Bracket
Figure 7 shows the Pole Bracket lined up with the Arm Mount
Figure 7. Arm mount with pole bracket
Arm Mount
Figure 8 shows the arm mount screwed to the Pendant Cap. The arm mount can also have an Extension Rod attached to it.
Figure 8. Arm mount attached to pendant cap
Ceiling Mount
Figure 9 shows the Ceiling Mount screwed to the Pendant Cap. The Ceiling Mount can also have an Extension Rod attached to it.
Figure 9. Ceiling mount attached to pendant cap
Extension Rod
Figure 10 shows the Extension Rod screwed to the Ceiling Mount and the Pendant Cap. The Extension Rod can also be used with the Arm Mount.
Figure 10. Pendant cap attached to extension rod and ceiling mount
Pendant Cap
Figure 11 shows the Pendant cap with and without the R400 to display the mounting holes. The pendant cap has an adapter inside that needs to be removed. Below is a picture of the Pendant cap with the inside adapter followed by the Pendant cap with the inside adapter removed, uncovering the holes for the R400.
Figure 11. Pendant cap
Registration Methods
Once you have powered up your camera, registering a new camera can be done from the mobile app or the web console. Ensure the camera LED is blinks amber indicating it is ready to register. A full explanation of all LED statuses can be found here.
Mobile App
1. Log in to the app and click "Register Devices" from the home screen. That will launch the registration wizard, which will guide you through the registration process step by step.
2. Select the registration method labeled "Register via QR Code"
3. Select the location where this R400 will be registered. If you haven't already, you'll need to add a location first, either during this wizard or via the Locations tab, and choose "Add Location."
Note: If you don't see the location you are looking for, filter the results by clicking the 'filter' button in the top right. You can read more about Managing Locations here.
4. Select the camera connection type: Ethernet or Wi-Fi.
Note: The R400 does not have built-in wifi antennas, so a Wi-Fi connection requires an adapter. For more information on connecting over Wi-Fi, please click here. If a Wi-Fi connection is desired, please ensure the network name and password match both case and spelling, or the camera will not connect.
5. The last screen will display a QR code, which can be shown to one or more cameras. Display the QR code to the camera (a few inches from the lens is good). When it accepts the QR code, the R400 will produce an audible click and flash the IR LEDs.
Note: If you do not hear a click, try moving the phone closer and further away from the camera. If the camera does not accept the QR code, ensure the R400 can successfully connect to the internet.
Web Console
1. To register a camera from the web console, go to the "Devices" tab and select "Register Cameras."
If this is the first camera you are registering, you'll need to add a location first, either during this wizard or by selecting the Locations tab and choosing "Add Location."
2. When the registration window pops up, the first prompt asks you to enter your mobile number to receive a link to download the mobile app. If you would prefer to register via the web console, you can ignore this first step and click "Next" at the bottom right.
3. Select the location where these cameras will be registered and click "Next."
4. Select Ethernet for the camera connection type.
5. Select which roles will have access to these devices. You can choose between no access, view-only access, or full management permissions.
6. Select a policy to assign to these cameras and click "Next." (If you would prefer to have different policies applied to multiple cameras, leave the policy selection blank.)
7. The final screen will display the QR Registration Code. Show this QR Code to any camera that is powered and connected to the internet, and it will register accordingly.
Note: If you do not hear a click, try moving the phone toward and away from the camera, or try a different camera lens.
Helpful Links
- Wiring New Rhombus Cameras
- Camera Bandwidth
- Managing Locations
- Device LED Statuses
- Preventing Water Damage
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
Comments
0 comments
Please sign in to leave a comment.