R120/R200 Camera Setup

Topics included in this article:

• Prerequisites
• Waterproofing
• Connecting the Camera
• Mounting on Wall or Ceiling
• Accessory Guide
  • Corner Bracket
  • Pole Bracket
  • Arm Mount
  • Ceiling Mount
  • Extension Rod
  • Pendant Cap
• Registration Methods
  • Mobile App
  • Web Console
• Helpful Links
• Contact Support or Sales

Prerequisites

Before you can register a Rhombus camera, you will need:

• Rhombus Console Account
• Mobile phone with downloaded Rhombus App (Android or iOS)
• Camera connected to network and power
• Provided Waterproofing Kit (reference this article for details on installation)

Waterproofing

Use the included accessories to waterproof the cable connection, installing them as shown below. Ensure that the O-ring is in place (and not twisted) between the pigtail and the housing, and lock the housing and pigtail together with a quarter-turn. Using an Ethernet cable without a boot or strain relief is best for fitting easily within the housing. After mounting the camera, ensure that all three dome screws are firmly tightened to prevent water ingress.

 

It is crucial to tighten the housing tightly (but not too tight) so the internal O-ring seals properly. The following picture demonstrates that when the R120/R200 is mounted on its side, the O-ring and the silica packets inside are the only things stopping the water from getting in.

 

For more information on drip loops and preventing water damage, please visit our Preventing Water Damage article. 

Connecting the Camera

The camera needs power and a network connection in order to be registered. The easiest method to achieve this is to use a Power over Ethernet device, but a solar + cellular setup is also possible for remote deployments. Please see this article for specifics. Below are notes about connecting the camera:

• The camera is only to be connected to PoE networks without routing to outside plants
• If powered by a power adapter, the adapter should be properly grounded
• The product will be installed under the eaves of the building and will avoid direct exposure of the external wire to the sun and water environment
• Please contact Rhombus’ certified dealers for power adapters

 

Mounting on a Wall or Ceiling

Below are the steps for mounting the camera on a wall or ceiling

• Open the dome by unscrewing three housing screws with included Torx tool
• Use included mounting template to drill holes for screws and cable
• Use three included M4x25mm round head self-tapping screws to mount base to surface
• Use three included anchors when mounting to softer materials
• Replace the dome and tighten three housing screws with included Torx tool

 

Accessory Guide

For the R120/R200, we offer accessories for mounting the camera on a corner, on a pole, or protruding from the wall with the extension rod. Here is a link to a list of our accessories for the R120/R200. 

Corner Bracket

 

Figure 1.) The corner bracket lined up with the Arm Mount aligned to the appropriate holes.

 

Pole Bracket

 

Figure 2.) The pole bracket with the Arm Mount aligned to the appropriate holes. 

Arm Mount

 

Figure 3.) The arm mount screwed to the Pendant Cap. The Arm can also have an Extension Rod attached to it. 

Ceiling Mount

 

Figure 4.) The Ceiling Mount screwed to the Pendant Cap. The Ceiling Mount can also have an Extension Rod attached to it. 

Extension Rod

 

Figure 5.) The Extension Rod screwed to the Ceiling Mount and the Pendant Cap. The Extension Rod can also be used with the Arm Mount. 

Pendant Cap

 

Figure 6.) The Pendant cap with and without the R120/R200 to show the mounting holes. You must remove the dome of the R120/R200. Then, you must line up the three-hole openings with the holes on the Pendant cap. 

Registration Methods

Once you have powered up your camera (instructions to wire a camera), registering a new camera is fast and simple. Ensure the camera has the correct LED status that indicates it's ready to be registered. A full explanation of all LED statuses can be found here.

You can register a camera either from the Rhombus mobile app (download links below) or via the web console.

 

Mobile App

App Download: Android or iOS

 

1. Log in to the app and click "Menu" from the home screen. 

 

2. Select "Register Devices."

 

3. Select the preferred registration method: QR Code or Bluetooth.

Note: you can register more than one R120/R200 at once via Bluetooth. We recommend registering at least one Bluetooth-enabled camera before registering a sensor device like the T1, E1, or D1. 

 

4. Add the location you want to assign the R120/R200 to. If you haven't already, you'll need to add a location first either during this wizard, or you can go to the Locations tab and choose "Add Location".  

Note: If you don't see the location you are looking for, filter the results by clicking the 'filter' button at the top right. You can read more about Managing Locations here. 

 

5. Select the camera connection type: Ethernet or Wi-Fi.

Note: The R120/R200 does not have built-in wifi antennas, so a Wi-Fi connection requires the use of an adapter. For more information on connecting cameras to the network, please see the following article. If a wifi connection is desired, please ensure the network name and password match both case and spelling, or the camera will not connect.

Ethernet Connection

 

Wifi Connection

 

6. The last screen will display a QR code which is used to register the camera. Display the QR code to the camera (a few inches from the lens is good). When you hear an audible click and the red IR LED's flash, you'll know the camera has accepted the QR code.

Note: This step is not needed if registered via BLE.

 

Bluetooth Registration

If you opt to register via Bluetooth, you will arrive at this screen. Toggle the slider for the corresponding camera serial number:

 

After the camera powers up, you can show the QR code to the camera when the LED is flashing blue.  At this point, show the QR code on the phone to the camera (generally, a few inches away is fine). 

You'll know when the camera has accepted the QR code when you hear a "click" sound, and then the LED will change from flashing blue to flashing green. Once it has completed registering, the camera will have a solid blue LED. This takes approximately 1-2 minutes.   

If the LED doesn't turn to solid blue, there may be a network issue. Try disconnecting and reconnecting the camera and following the above steps again. If the camera still doesn't register and you're using WiFi, ensure your WiFi network meets the WiFi requirements listed in this article. If you're using Ethernet, try plugging a laptop into the Ethernet port to ensure the laptop can successfully connect to the internet.

A full explanation of all LED statuses can be found here.

 

Web Console

1. To register a camera from the web console, go to the "Devices" tab and select "Register Cameras."

If this is the first camera you are registering, you'll need to add a location first, either during this wizard or by selecting the Locations tab and choosing "Add Location."

2. When the registration window pops up, the first prompt asks you to enter your mobile number to receive a link to download the mobile app. If you would prefer to register via the web console, you can ignore this first step and click "Next" at the bottom right.

3. Select the location where these cameras will be registered and click "Next."

4. Select whether these devices will be connected over Wi-Fi or Ethernet and click "Next." (For a Wi-Fi setup, you will need to enter the network name and password—these fields are case-sensitive.)

5. Select which roles will have access to these devices. You can choose between no access, view-only access, or full management permissions.

6. Select a policy to assign to these cameras and click "Next." (If you would prefer to have different policies applied to multiple cameras, leave the policy selection blank.)

7. The final screen will display the QR Registration Code. Show this QR Code to any camera that is powered and connected to the internet, and it will register accordingly.

Note: If you do not hear a click, try moving the phone toward and away from the camera, or try a different camera lens. 

 

Helpful Links

• Wiring New Rhombus Cameras
• Camera Bandwidth
• Managing Locations
• Device LED Statuses
• Preventing Water Damage

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.