R120/R200 Camera Setup – Rhombus Support

Topics included in this article:

Overview
Prerequisites
Waterproofing
Connecting the Camera
Mounting on a Wall or Ceiling
Accessory Guide
Registration Methods
- Mobile App
- Web Console
Helpful Links
Contact Support or Sales

Overview

The R120/R200 is an all-purpose dome camera, ideal for general visibility in most environments, with AI analytics and Rhombus sensor compatibility. This article covers the general setup for the R120/R200 model camera.

Prerequisites

Before you can register a Rhombus camera, you will need:

Rhombus Console Account
Mobile phone with downloaded Rhombus App (Android or iOS)
Camera connected to network and power
Provided Waterproofing Kit (reference this article for details on installation)

Waterproofing

Following the waterproofing guidelines is essential to ensure your product is covered under our End User License Agreement and Hardware Warranty. Failure to complete the waterproofing steps outlined in the product manual may void your warranty and limit our liability for related damages. For more information, refer to our EULA.

Use the included accessories to waterproof the cable connection, installing them as shown below. Ensure the O-ring is in place (and not twisted) between the pigtail and the housing, and lock the housing and pigtail together with a quarter-turn. Using an Ethernet cable without a boot or strain relief is best for fitting easily within the housing. After mounting the camera, ensure that all three dome screws are firmly tightened to prevent water ingress.

R200_wp (edit2).png

It is crucial to tighten the housing, but not too much, so the internal O-ring seals properly. The following picture demonstrates that when the R120/R200 is mounted on its side, the O-ring and the silica packets inside are the only things stopping the water from getting in.

For more information on waterproofing, visit our article on Preventing Water Damage.

Connecting the Camera

To complete registration, a camera needs power and should be connected to a local network that has access to the internet. Rhombus recommends using a PoE (Power over Ethernet) switch or PoE injector to accomplish this. For more information, consult the following Network Setup Guide.

Ensure the switch has power.
Configure the network to comply with Rhombus requirements. Reference our Network Setup Guide for more details on network configuration.
Connect the camera to the PoE switch for power and ethernet. It should automatically boot up and you can begin the registration process.

Mounting on a Wall or Ceiling

Below are the steps for mounting the camera on a wall or ceiling:

Open the dome by unscrewing three housing screws with included Torx security tool.
Use included mounting template to drill holes for screws and cable.
Use three included M4x25mm round head self-tapping screws to mount the base to the surface.
Use three included anchors when mounting to softer materials.
Replace the dome and tighten three housing screws with included Torx tool.

Accessory Guide

For the R120/R200, we offer accessories for mounting the camera on a corner, on a pole, or protruding from the wall with an extension rod. Here is a link to a list of our accessories for the R120/R200.

Corner Bracket

Figure 1.) The corner bracket lined up with the Arm Mount aligned to the appropriate holes.

Pole Bracket

Figure 2.) The pole bracket with the Arm Mount aligned with the appropriate holes.

Arm Mount

Figure 3.) The arm mount screwed to the Pendant Cap. The Arm can also be attached to the Extension Rod.

Extension Rod

Figure 4.) The Extension Rod screwed to the Ceiling Mount and the Pendant Cap. The Extension Rod can also be used with the Arm Mount.

Pendant Cap

Figure 5.) The Pendant cap with and without the R120/R200 to show the mounting holes. Remove the dome of the R120/R200, then line up the three-hole openings with the holes on the Pendant cap.

Ceiling Mount

Figure 6.) The Ceiling Mount screwed to the Pendant Cap. The Ceiling Mount can also have an Extension Rod attached to it.

Universal Drop Ceiling Mount

The universal drop ceiling mount allows all Rhombus dome/fisheye cameras (except for the R360S*) to be mounted to drop ceiling T-Bar grids. The included T-Bar clip allows for easy mounting to the standard 15/16" grid as well as the 9/16" grid. This section covers how to properly install the universal drop ceiling mount.

1. Locate the 1/4"-20 nut in the center tabs.

2. While holding the nut in place, thread the T-Bar clip through the nut until tight.

3. Fully open the T-Bar clip.

Note: Depending on ceiling accessiblity, the next two steps can be performed in reverse order.

4. Mount the universal ceiling mount to the T-Bar by twisting the clip onto the T-Bar and closing the clip.

5. Remove the camera dome to access the camera mounting holes. Use the screws provided with the camera to secure it by inserting them into the holes that match the mounting pattern listed in the table below.

Mounting Pattern	Compatible Cameras
A	R100/R120/R200 (also compatible with A100)
B	R400
C	R230/R360
D	R170

6. Optionally, an additional screw can be inserted into the recessed hole to help reduce tampering with the camera.

Note: Some trimming may be required to ensure ceiling tiles fit flush over the T-Bar clip when using a 9/16" T-Bar.

Registration Methods

Once you have powered up your camera and connected to the internet, it can be registered. Ensure the camera has the correct LED status that indicates it's ready to be registered.

Camera Model	Connected to Rhombus Servers	Not Connected to Rhombus Servers	Registration Failure
R120/R200	Blinking Green	2 Green [Pause] 2 Green [Repeat] OR 1 Red [Pause] 1 Green [Repeat]	Slow blinking Red IR LEDs

A full explanation of all LED statuses can be found here.

If the camera does not auto-register when brought online, it can be registered from the Rhombus Mobile App or via the Rhombus Web Console.

Mobile App

App Download: Android or iOS

1. Log in to the app, tap "Menu" in the bottom right corner, then tap "Register Devices." This will launch the registration wizard, which will guide you through the registration process step by step.

2. Tap "Register via QR Code."

3. Select the location where you'd like the camera to be registered. If you haven't created a location within your console yet, tap "Add New Location" at the bottom of this page.

Note: If you can't find the appropriate location, filter the results by tapping the "filter" button in the top right. Learn more about managing locations here.

Select Location.PNG

4. Select Ethernet for the camera connection type.

5. The last screen will display a QR code. Once the camera has powered on, show the QR code to it (a few inches from the lens is good).

Note: If you do not hear a click, try moving the phone toward and away from the camera.

Web Console

1. To register a camera from the web console, navigate to the "Devices" tab, and click "Register Camera."

If this is the first camera you are registering, you'll need to add a location first, either during this wizard or by selecting the Locations tab and choosing "Add Location."

2. When the registration window populates, the first prompt asks you to enter your mobile number to receive a link to download the mobile app. If you would prefer to register via the web console, you can ignore this first step, and click "Next" at the bottom right.

3. Select the location where this camera will be registered, and click "Next."

4. Select Ethernet for the camera connection type.

5. Select which roles will have access to these devices. You can choose between no access, view-only access, or full management permissions.

6. Select a policy to assign to these cameras, and click "Next." (If you would prefer to have different policies applied to multiple cameras, leave the policy selection blank.)

7. The final screen will display the QR Registration Code. Show this QR Code to any camera that is powered and connected to the internet, and it will register accordingly.