Topics included in this article:
- Prerequisites
- Waterproofing
- Connecting the Camera
- Mounting on a Wall or Ceiling
- Accessory Guide
- Registration Methods
- Helpful Links
- Contact Support or Sales
Prerequisites
Before you can register a Rhombus camera, you will need:
- Rhombus Console Account
- Mobile phone with downloaded Rhombus App (Android or iOS)
- Camera connected to network and power
- Provided Waterproofing Kit (reference this article for details on installation)
Waterproofing
Following the waterproofing guidelines is essential to ensure your product is covered under our End User License Agreement and Hardware Warranty. Failure to complete the waterproofing steps outlined in the product manual may void your warranty and limit our liability for related damages. For more information, please refer to our EULA.
Use the included accessories to waterproof the cable connection, installing them as shown below. Ensure the O-ring is in place (and not twisted) between the pigtail and the housing, and lock the housing and pigtail together with a quarter-turn. Using an Ethernet cable without a boot or strain relief is best for fitting easily within the housing. After mounting the camera, ensure that all three dome screws are firmly tightened to prevent water ingress.
It is crucial to tighten the housing tightly, but not too tight, so the internal O-ring seals properly. The following picture demonstrates that when the R120/R200 is mounted on its side, the O-ring and the silica packets inside are the only things stopping the water from getting in.
For more information on waterproofing, please visit our article on Preventing Water Damage.
Connecting the Camera
To complete registration, a camera needs power and should be connected to a local network that has access to the internet. Rhombus recommends using a PoE (Power over Ethernet) switch or PoE injector to accomplish this. For more information please consult the following Network Setup Guide.
- Ensure the switch has power.
- Configure the network to comply with Rhombus requirements. Please reference our Network Setup Guide for more details on network configuration.
- Connect the camera to the PoE switch for power and ethernet. It should automatically boot up and you can begin the registration process.
Mounting on a Wall or Ceiling
Below are the steps for mounting the camera on a wall or ceiling:
- Open the dome by unscrewing three housing screws with included Torx tool.
- Use included mounting template to drill holes for screws and cable.
- Use three included M4x25mm round head self-tapping screws to mount the base to the surface.
- Use three included anchors when mounting to softer materials.
- Replace the dome and tighten three housing screws with included Torx tool.
Accessory Guide
For the R120/R200, we offer accessories for mounting the camera on a corner, on a pole, or protruding from the wall with an extension rod. Here is a link to a list of our accessories for the R120/R200.
Corner Bracket
Figure 1.) The corner bracket lined up with the Arm Mount aligned to the appropriate holes.
Pole Bracket
Figure 2.) The pole bracket with the Arm Mount aligned with the appropriate holes.
Arm Mount
Figure 3.) The arm mount screwed to the Pendant Cap. The Arm can also have an Extension Rod attached to it.
Ceiling Mount
Figure 4.) The Ceiling Mount screwed to the Pendant Cap. The Ceiling Mount can also have an Extension Rod attached to it.
Extension Rod
Figure 5.) The Extension Rod screwed to the Ceiling Mount and the Pendant Cap. The Extension Rod can also be used with the Arm Mount.
Pendant Cap
Figure 6.) The Pendant cap with and without the R120/R200 to show the mounting holes. Remove the dome of the R120/R200, then line up the three-hole openings with the holes on the Pendant cap.
Registration Methods
Once you have powered up your camera and connected to the internet, you can register it. Ensure the camera has the correct LED status that indicates it's ready to be registered.
Camera Model | Connected to Rhombus Servers | Not Connected to Rhombus Servers | Registration Failure |
R120/R200 | Blinking Green |
2 Green [Pause] 2 Green [Repeat] OR |
Slow blinking Red IR LEDs |
A full explanation of all LED statuses can be found here.
If the camera does not auto-register when brought online, you can register a camera from the Rhombus Mobile App or via the Rhombus Web Console.
Mobile App
1. Log in to the app and click "Menu" from the home screen.
2. Select "Register Devices."
3. Select the preferred registration method: QR Code or Bluetooth.
Note: More than one R120/R200 can be registered at the same time via Bluetooth. We recommend registering at least one Bluetooth-enabled camera before registering a sensor device.
4. Assign the R120/R200 to a location. Choose "Add Location" if you need to add a new location for the device.
Note: If you don't see the location you are looking for, filter the results by clicking the 'filter' button at the top right.
5. Select the camera connection type: Ethernet
6. The last screen will display a QR code that you can hold up to the camera lens to finish registration. When you hear an audible click and the red IR LED's flash, you'll know the camera has accepted the QR code.
Note: This step is not needed if registered via BLE.
Bluetooth Registration
If you opt to register via Bluetooth, you will arrive at this screen. Toggle the slider for the corresponding camera serial number.
7. Once registration is complete, the camera will have a solid blue LED. This can take a few minutes.
Web Console
1. To register a camera from the web console, go to the "Devices" tab and select "Register Cameras."
If this is the first camera you are registering, you'll need to add a location first, either during this wizard or by selecting the Locations tab and choosing "Add Location."
2. When the registration window pops up, the first prompt asks you to enter your mobile number to receive a link to download the mobile app. If you would prefer to register via the web console, you can ignore this first step and click "Next" at the bottom right.
3. Select the location where these cameras will be registered and click "Next."
4. Select Ethernet and click "Next."
5. Select which roles will have access to these devices. You can choose between no access, view-only access, or full management permissions.
6. Select a policy to assign to these cameras and click "Next." (If you would prefer to have different policies applied to multiple cameras, leave the policy selection blank.)
7. The final screen will display the QR Registration Code. Show this QR Code to any camera that is powered and connected to the internet, and it will register accordingly.
Note: If you do not hear a click, try moving the phone toward and away from the camera.
Helpful Links
- Connecting a Rhombus Camera
- Network Setup Guide
- Camera Bandwidth
- Managing Locations
- Device LED Statuses
- Preventing Water Damage
- End User License Agreement
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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