R360 Camera Setup

Topics included in this article:

• Prerequisites
• Waterproofing
• Wiring the Camera
• Mounting Guide
  • Corner Bracket
  • Pole Bracket
  • Arm Mount
  • Ceiling Mount
  • Extension Rod
  • Pendant Cap
• Registration Methods
  • Mobile App
  • Web Console
• Helpful Links
• Contact Support or Sales

Prerequisites

Before you can register a Rhombus camera, you will need:

• Rhombus Console Account
• Mobile phone with downloaded Rhombus App (Android or iOS)
• Camera connected to network and power
• Provided Waterproofing Kit (reference this article for details on installation)

Waterproofing

Use the included accessories to waterproof the cable connection, installing them as shown below. Ensure that the O-ring is in place (and not twisted) between the pigtail and the housing, and lock the housing and pigtail together with a quarter-turn. Using an Ethernet cable without a boot or strain relief is best for fitting easily within the housing. After mounting the camera, ensure that all three dome screws are firmly tightened to prevent water ingress.

R360 models have rubber O-rings on the inside and two on the outside. The below photos showcase where they are located on the camera. It's crucial to place the silica packet inside to prevent water damage.

For more information on drip loops and preventing water damage, please visit our Preventing Water Damage article. 

Wiring the Camera

The camera needs power and a network connection to register. The easiest method to achieve this is to use a Power-over-Ethernet (POE) device.

Mounting Guide

For the R360, we offer a variety of mounting accessories, which are detailed here. We have also included some pictures and insights below into the types of accessories we offer for this model. 

Corner Bracket

Below is an image of the corner bracket lined up with the Arm Mount aligned to the appropriate holes.

Pole Bracket

Below is an image of the pole bracket with the Arm Mount aligned to the appropriate holes. 

Arm Mount

Below is a photo of the arm mount screwed to the Pendant Cap. The Arm can also have an Extension Rod attached to it. 

Ceiling Mount

Below is a picture of the Ceiling Mount screwed to the Pendant Cap. The Ceiling Mount can also have an Extension Rod attached to it. 

Extension Rod

Below is a picture of the Extension Rod screwed to the Ceiling Mount and the Pendant Cap. The Extension Rod can also be used with the Arm Mount. 

Pendant Cap

Below is a picture of the Pendant cap with and without the R360 to show the mounting holes. 

Registration Methods

Once your camera is wired correctly and has the correct LED status indicating it's ready to be registered, you can register it from our mobile app (download links here) or via the web console.  

Mobile App

1. Log in to the app and click "Register Devices" from the home screen. That will launch the registration wizard which will guide you step by step through the registration process. 

2. Select the registration method labeled "Register via QR Code."

3. Select the location you want the R360 registered to. If you do not see it on this drop-down list, you'll need to select the "Add New Location" button at the bottom of the page, or exit out of this process and create a location with the normal pathway.  

Note: If you don't see the location you are looking for, filter the results by clicking the 'filter' button a the top right. You can read more about Managing Locations here. 

4. Select the appropriate role access for the R360 so that the correct users can access it.

Click here for more information on how to configure this. If changes are desired, roles can be configured after registration. 

5. Select the camera connection type: Ethernet.

6. The last screen will display a QR code which you can then show to one or more cameras. Display the QR code to the camera (a few inches from the lens is good).

Note: If you do not hear a click, try moving the phone toward and away from the camera.

Web Console

1. To register a camera from the web console, go to the "Devices" tab and select "Register Cameras."

If this is the first camera you are registering, you'll need to add a location first, either during this wizard or by selecting the Locations tab and choosing "Add Location."

2. When the registration window pops up, the first prompt asks you to enter your mobile number to receive a link to download the mobile app. If you would prefer to register via the web console, you can ignore this first step and click "Next" at the bottom right.

3. Select the location where these cameras will be registered and click "Next."

4. Select Ethernet for the camera connection type. 

5. Select which roles will have access to these devices. You can choose between no access, view-only access, or full management permissions.

6. Select a policy to assign to these cameras and click "Next." (If you would prefer to have different policies applied to multiple cameras, leave the policy selection blank.)

7. The final screen will display the QR Registration Code. Show this QR Code to any camera that is powered and connected to the internet, and it will register accordingly.

Note: If you do not hear a click, try moving the phone toward and away from the camera.

Helpful Links

• Wiring New Rhombus Cameras
• Device LED Statuses
• Managing Locations
• Role Creation and Management

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.