R360 Camera Setup

Topics included in this article:

• Prerequisites
• Waterproofing
• Connecting the Camera
• Mounting Guide
  • Corner Bracket
  • Pole Bracket
  • Arm Mount
  • Ceiling Mount
  • Extension Rod
  • Pendant Cap
• Registration Methods
  • Mobile App
  • Web Console
• Helpful Links
• Contact Support or Sales

Prerequisites

Before you can register a Rhombus camera, you will need:

• Rhombus Console Account
• Mobile phone with downloaded Rhombus App (Android or iOS)
• Camera connected to network and power
• Provided Waterproofing Kit (reference this article for details on installation)

Waterproofing

Following the waterproofing guidelines is essential to ensure your product is covered under our End User License Agreement and Hardware Warranty. Failure to complete the waterproofing steps as outlined in the product manual may void your warranty and limit our liability for related damages. For more information, please refer to our EULA.

Use the included accessories to waterproof the cable connection, installing them as shown below. Ensure the O-ring is in place (and not twisted) between the pigtail and the housing, and lock the housing and pigtail together with a quarter-turn. Using an Ethernet cable without a boot or strain relief is best for fitting easily within the housing. After mounting the camera, ensure that all three dome screws are firmly tightened to prevent water ingress.

R360 models have rubber O-rings on the inside and two on the outside. The below photos showcase where they are located on the camera. It's crucial to place the silica packet inside to prevent water damage.

For more information on waterproofing, please visit our Preventing Water Damage article. 

Connecting the Camera

To complete registration, a camera needs power and should be connected to a local network that has access to the internet. Rhombus recommends using a PoE (Power over Ethernet) switch or PoE injector to accomplish this.

• Ensure the switch has power.
• Configure the network to comply with Rhombus requirements. Please reference our Network Setup Guide for more details on network configuration. 
• Connect the camera to the PoE switch for power and ethernet. It should automatically boot up and you can begin the registration process.

Mounting Guide

For the R360, we offer a variety of mounting accessories, which are detailed here. We have included some pictures and insights below into the types of accessories we offer for this model.

Corner Bracket

Figure 1.) Corner bracket aligned with the arm mount.

Pole Bracket

Figure 2.) Pole bracket aligned with the arm mount. 

Arm Mount

Figure 3.) Arm mount screwed into the pendant cap. The arm mount can also have an extension rod attached to it.

Ceiling Mount

Figure 4.) Ceiling mount screwed into the pendant cap. The ceiling mount can also have an extension rod attached to it. 

Extension Rod

Figure 5.) Extension rod screwed into a ceiling mount and pendant cap. The extension rod can also be used with the arm mount. 

Pendant Cap

Figure 6.) Pendant cap showing the mounting holes.

Figure 7.) R360 mounted on the pendant cap.

Registration Methods

Once you have powered up your camera and connected it to the internet, it can be registered. Ensure the camera has the correct LED status that indicates it's ready to be registered.

A full explanation of all LED statuses can be found here.

If the camera does not auto-register when brought online, you can register a camera from the Rhombus Mobile App or via the Rhombus Web Console.

Mobile App

App Download: Android or iOS

1. Log in to the app and tap "Menu" from the home screen. 

2. Select "Register Devices."

3. Select to register the camera via QR Code.

4. Assign the R360 to a location. Choose "Add Location" if you need to add a new location for the device.  

5. Select Ethernet for the camera connection type.

6. The last screen will display a QR code that you can hold up to the camera lens to finish registration. When you hear an audible click and the red IR LED's flash, you'll know the camera has accepted the QR code.

Web Console

1. To register a camera from the web console, go to the "Devices" tab and select "Register Cameras."

If this is the first camera you are registering, you'll need to add a location first, either during this wizard or by selecting the "Locations" tab and choosing "Add Location."

2. When the registration window populates, the first prompt asks you to enter your mobile number to receive a link to download the mobile app. If you would prefer to register via the web console, you can ignore this first step and click "Next" at the bottom right.

3. Select the location where these cameras will be registered and click "Next."

4. Select Ethernet and click "Next."

5. Select which roles will have access to these devices. You can choose between no access, view-only access, or full management permissions.

6. Select a policy to assign to these cameras and click "Next." (If you would prefer to have different policies applied to multiple cameras, leave the policy selection blank.)

7. The final screen will display the QR Registration Code. Show this QR Code to any camera that is powered and connected to the internet, and it will register accordingly.

Note: If you do not hear a click, try moving the phone toward and away from the camera.

Helpful Links

• Connecting a Rhombus Camera
• Device LED Statuses
• Managing Locations
• Role Creation and Management
• End User License Agreement

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.