R360S Camera Setup

Topics included in this article:

• R360S Overview
  • Prerequisites
• Waterproofing
• Connecting the Camera
• Mounting Guide
  • Compatible Accessories
• Registration Methods
  • Mobile App
  • Web Console
• Helpful Links
• Contact Support or Sales

R360S Overview

The R360S is the next gen of the R360 fisheye camera. If you have an R360 model, review the R360 Camera Setup article.

Figure 1.) Labeled drawing of the R360S main components.

Prerequisites

Before you can register a Rhombus camera, you will need:

• 802.3at compliant injector or switch
• Rhombus Console Account
• Mobile phone with downloaded Rhombus App (Android or iOS)
• Camera connected to network and power (PoE+) 

Waterproofing

Following the waterproofing guidelines is essential to ensure your product is covered under our End User License Agreement and Hardware Warranty. Failure to complete the waterproofing steps as outlined in the product manual may void your warranty and limit our liability for related damages. For more information, refer to our EULA.

Use the included accessories to waterproof the cable connection as described below. After mounting the camera, ensure all three housing screws are firmly tightened to prevent water ingress. The desiccant packet should be replaced whenever the camera dome is removed.

1. Remove sealing grommet from the camera.

2. If the PoE cable is already crimped, attach the grommet piercing tool to the cable. 

3. Pierce the grommet with the piercing tool to create a hole for the cable. Push the cable through the grommet as shown.

4. Attach the sealing grommet to the camera. Ensure that there are no gaps and all openings are sealed.

Connecting the Camera

The R360S should be powered by a PoE 802.3at (also referred to as PoE+) compliant source. Ensure the cable has been properly waterproofed before powering on. To complete registration, a camera requires power and should be connected to a local network that has internet access.

Figure 2.) Connect the PoE cable to the device as shown, after completing the waterproofing steps.

• Ensure the switch has power.
• Configure the network to comply with Rhombus requirements. Reference our Network Setup Guide for more details on network configuration.
• Connect the camera to an 802.3at compliant PoE+ switch or injector for power and ethernet. The camera will automatically boot up, and you can begin the registration process.

Mounting Guide

1. To install, use the provided T10 Torx security key to unscrew the three dome screws and remove the top cover.

2. Use the camera as a mounting template to pre-drill pilot holes into the desired mounting surface. Fasten the device to the surface using the included mounting screws. Follow the waterproofing steps to route the PoE cable into the device and ensure that the sealing grommet is properly secured.

3. Once mounted, replace the top cover and secure the three dome screws using the included T10 Torx security key. Adequate fastening of cover screws is required to ensure proper sealing.

4. Optional: If mounting the device vertically outdoors and PoE cable is not routed through the mounting surface or a conduit box, ensure that the cable exits downward as shown to prevent water ingress.

Compatible Accessories

The R360S is compatible with select Rhombus accessories to support various installation options. For a full list of compatible accessories, visit the R360S product page on the Rhombus website. 

Registration Methods

The device can be registered once it is powered up and connected to the internet. Ensure the camera has the correct LED status that indicates it is ready for registration.

A full explanation of all LED statuses can be found here.

If the camera does not auto-register when brought online, you can register a camera from the Rhombus Mobile App or via the Rhombus Web Console.

Mobile App

App Download: Android or iOS

1. Log in to the app, tap "Menu" in the bottom right corner, then tap "Register Devices." This will launch the registration wizard, which will guide you through the registration process step by step.

2. Tap "Register via QR Code."

3. Select the location where you'd like the camera to be registered. If you haven't created a location within your console yet, tap "Add New Location" at the bottom of this page.

Note: If you can't find the appropriate location, filter the results by tapping the "filter" button in the top right. Learn more about managing locations here. 

4. Select Ethernet for the camera connection type. 

5. The last screen will display a QR code. Once the camera has powered on, show the QR code to it (a few inches from the lens is good).

Note: If you do not hear a click, try moving the phone toward and away from the camera.

Web Console

1. To register a camera from the web console, navigate to the "Devices" tab, and click "Register Camera."

If this is the first camera you are registering, you'll need to add a location first, either during this wizard or by selecting the Locations tab and choosing "Add Location."

2. When the registration window populates, the first prompt asks you to enter your mobile number to receive a link to download the mobile app. If you would prefer to register via the web console, you can ignore this first step, and click "Next" at the bottom right.

3. Select the location where this camera will be registered, and click "Next."

4. Select Ethernet for the camera connection type. 

5. Select which roles will have access to these devices. You can choose between no access, view-only access, or full management permissions.

6. Select a policy to assign to these cameras, and click "Next." (If you would prefer to have different policies applied to multiple cameras, leave the policy selection blank.)

7. The final screen will display the QR Registration Code. Show this QR Code to any camera that is powered and connected to the internet, and it will register accordingly.

Note: If you do not hear a click, try moving the phone toward and away from the camera.

Helpful Links

• Connecting a Rhombus Camera
• Network Setup Guide
• Device LED Statuses
• Managing Locations
• Role Creation and Management
• End User License Agreement
• R360 Camera Setup

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.