Genea Integration

Topics included in this article:

• Console Setup
• Capture Events and Review Footage from Badge Entries
• Stop Alarm Monitoring With Badge Entry
  • Console Setup
• Helpful Links
• Contact Support or Sales

Console Setup

1. Log into your Genea dashboard and create a Global API Key. The following documentation will walk you through that process. Keep the API key handy—you’ll need it for the Rhombus Console set up.

2. Navigate to “Settings,” then select “Third Party Integrations.” 

3. Under the "Badge Systems" dropdown, select "Genea."

4. Paste the API key from the Genea dashboard from Step 1 into the API token field, and select "Submit." 

5. Under "Configure Devices," associate locations and Rhombus cameras with Genea devices. You can also enable remote unlock for any devices.

6. Under "Console Options," configure any additional features. Select "Save" to save all changes made for the integration. 

Capture Events and Review Footage from Badge Entries

With the Genea integration enabled, Rhombus is configured to capture the following events:

• Badge entries
• When a face does not match the badge used

By combining Rhombus security cameras with Genea’s technology, organizations can improve their access control experience, reduce abuse from outside parties, and verify who is entering their space at a given time.

In the Rhombus Console, motion, people, and vehicle events are automatically created and indexed in the video feed. This feature saves users hours of investigative work every day and allows them to pinpoint and find specific events without having to manually rewind or fast forward through footage.

Rhombus event indexing synchronizes with Genea’s access control functionalities. All Genea events and activities are automatically indexed so that you can filter or skip to a particular event, allowing you to quickly investigate and secure entry points.

With this integration, the system automatically learns people’s faces based on their badge and verifies that the correct person is entering your building. This ensures that you no longer have to manually review video footage to identify if the correct face is using the correct badge.

Stop Alarm Monitoring With Badge Entry

Rhombus supports disabling Alarm Monitoring with an authorized badge entry when using the Genea Access Control integration.

Note: Genea sends remote unlock events to disarm. Using Remote Unlock and in-person badge events will disable alarm monitoring.

Console Setup

If monitoring is on manual mode: badge entry disarms until user manually re-arms.

If monitoring is on scheduled mode: badge entry disarms until user manually re-arms or the schedule indicates monitoring should start.

1. Navigate to “Settings,” then select “Third-Party Integrations.”

2. Under the “Badge Systems” dropdown, select “Genea.”

3. Under “Configure Devices,” ensure you associate cameras from the same location as the Genea device.

4. Next, navigate to “Locations” and select the corresponding location that was associated with the Genea integration.

5. Click the “Alarm Monitoring” tab. Under the "Alarm Central" section, toggle the "Stop Monitoring with Authorized Badge Entry" button.  Note: When enabled, any authorized badge entry will disable alarm monitoring. If monitoring is on a set schedule, it will resume at the next scheduled start time. Monitoring can be manually enabled at any time.

Helpful Links

• ProdataKey (PDK) Integration
• Interacting with the Timeline
• Kisi Integration

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.