Avigilon Alta Integration (Formally OpenPath)

Topics included in this article:

• Overview
• Avigilon Setup
• Rhombus Console Setup
• Capture Events and Review Footage from Badge Entries
• Remote Unlock Feature
• Stop Alarm Monitoring With Badge Entry
• Helpful Links
• Contact Support or Sale

Overview

By combining Rhombus security cameras with Avigilon Alta technology, organizations can improve their access control experience, minimize abuse from outside parties, and assist with verifying who is entering the monitored area.

Avigilon Setup

Log in to your Avigilon Alta account. Navigate to "Users" and "Role Management." In order for a user to update the Openpath credentials in the Rhombus Console, that user must be assigned to a role with the following permissions:

Rhombus Console Setup

1. Navigate to "Settings" and select "Third Party Integrations."

2. Under the "Badge Systems" dropdown, select "Avigilon Alta."

3. Enable the integration, input your account information, and click "Login."

4.  Move to "Configure Devices" and complete the camera associations. For the integration to work, the Avigilon Alta devices must be associated with at least one Rhombus device. 

5. Add any additional options under the "Console Option" tab.

• Create an alert if the face detected does not match the badge used for entry
• Create an event marker in camera feed timelines for all badge entry events 
• Save a 10 second clip for all badge entry events

5. Click "Save" in the top right corner to complete the integration setup. 

Capture Events and Review Footage from Badge Entries

With the Avigilon Alta integration, Rhombus is automatically configured to capture the following events:

• When someone enters with a badge
• When a face does not match the badge used 

In the Rhombus Console, motion, people, and vehicle events create seek points in the video feed for easy navigation. 

This event indexing is also carried over with the Avigilon Alta integration. All Openpath events and activities are automatically indexed so that you can filter or skip to a particular event, allowing you quickly investigate and secure entry points.

Remote Unlock Feature

A camera that is associated with the Avigilon Alta integration has the ability to send a "Unlock Door" signal. This will unlock the associated door for the duration selected in the Avigilon Alta account. After the time expires, the door will relock. 

1. Navigate to "Settings," and select "Third-Party Integrations."

2. Under the "Badge Systems" dropdown, select "Avigilon Alta."

3. Under "Configure Devices," ensure the "Associated Rhombus Devices" match the location where your Avigilon Alta device is located. Toggle on the "Enable Remote Unlock" feature.

4. Save the integration.

Once enabled, this feature can be found in the top left-hand corner of the camera view screen when you hover over the footage. 

Stop Alarm Monitoring With Badge Entry

Rhombus supports disabling Alarm Monitoring with an authorized badge entry when using the Avigilon Alta Integration. 

Note: Enabling this feature will stop alarm monitoring with either an in-person badge entry or a remote unlock event.

1. Navigate to "Settings" and select "Third-Party Integrations."

2. Under the "Badge Systems" dropdown, select "Avigilon Alta."

3. Under "Configure Devices," ensure the "Associated Rhombus Devices" match the location where your Avigilon Alta device is located. Save the integration.

4. Navigate to "Locations" and select the corresponding location.

5. Select the "Alarm Monitoring" tab. Under the "Alarm Central" section, toggle the "Stop Monitoring with Authorized Badge Entry" button.  Note: When enabled, any authorized badge entry will disable alarm monitoring. If monitoring is on a set schedule, it will resume at the next scheduled start time. Monitoring can be manually enabled at any time.

Helpful Links

• Logging into the Rhombus Console

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.