Inner Range Integration – Rhombus Support

Topics included in this article:

Inner Range
Setup
- Inner Range Setup
- Rhombus Console Setup
Console Navigation
Helpful Links
Contact Support or Sales

Inner Range

Inner Range's integration combines the third party door controller with the Rhombus Console, allowing you to remotely control doors and monitor security events in real time. With this integration, you can:

Lock/Unlock doors remotely, using any device from the Rhombus Console.
Track door open events, including timestamps and alerts if a door is left open.
Monitor badge usage, receiving alerts if a badge is used but the face captured by the camera doesn’t match the badge holder.
Integrate visual context from Rhombus and instantly search door open events with markers in camera feed timelines for badge-ins.

Setup

Inner Range Setup

1. Navigate via the Sky Tunnel website to your Inception Controller.

Once you log in, you will need the following information before logging into Rhombus:

An API Key - Rhombus recommends using an access user for the API Key
The Sky Tunnel serial number

2a. Get the API Key

To set up the access user for the API Key, navigate to "Configuration." Click "Users," then "Manage Users," and create a new user that has access solely to connect to Rhombus.

It can be named something like "Rhombus Integration User."

2b. Once the access user has been created, click "Credentials" and navigate to "Remote Access" to find the REST Web API.

2c. Generate a key using a User API token and save this information for later.

3. Get the Sky Tunnel Serial Number

You can find the Sky Tunnel serial number in the browser URL by looking after inception. Save this serial number for later.

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Rhombus Console Setup

1. Navigate to "Settings" and select "Third Party Integrations."

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2. Click on the "Badge Systems" dropdown menu and select the "Inner Range" icon.

3. Toggle on the Inner Range integration. Input the API Token and Sky Tunnel serial number saved from the Inner Range Setup steps. Click "Login."

4. Choose which camera(s) to associate with the doors listed in the configuration panel.

5. There is an option to enable "Remote Unlock." If this is enabled, users can unlock this door using the Rhombus Console.

6. Check the box in order to create timeline events on the camera feeds for entry events. With this turned on, whenever someone badges in, it creates a tick mark on the associated camera(s) timeline(s) to see whether a badge was authorized or unauthorized.

7. Click "Save" to complete the integration.

Console Navigation

1. Navigate to the "Devices" page and select the camera associated with the integration, or search for that camera.

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2. Clicking the "Unlock" icon will generate a tick mark in the timeline.

When "Unlock" is used through the Rhombus Console, they will show as the Rhombus integration user for all cases.

3. Users can also badge in using their Inner Range credentials.

When badging in with the Inner Range credentials, the individual user will show up on the Rhombus timeline.

4. You can search in the timeline for "Door Opened" events to navigate to the corresponding footage.

5. In the "Audit and Logs" tab, select "Audit Logs." Here, you can search for "Inner Range Integration Updated" to see when and by whom the integration configurations have been updated. You can also search for "Door Unlocked" events to see who has been unlocking doors and when.

Helpful Links

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.