ProdataKey (PDK) Integration – Rhombus Support

Topics included in this article:

Setup
Capturing Events and Reviewing Footage from Badge Entries
Remote Unlock
Stop Alarm Monitoring With Badge Entry
- Console Setup
Helpful Links
Contact Support or Sales

Setup

Now you can associate any camera with a badge reader and select the events to be recorded automatically.

Capturing Events and Reviewing Footage from Badge Entries

With the ProdataKey integration, Rhombus is automatically configured to capture the following events:

When someone enters with a badge
When a face does not match the badge used

By combining Rhombus security cameras with ProdataKey’s technology, organizations can improve their access control experience, reduce abuse from third parties, and verify who is entering their space at a given time.

In the Rhombus Console - motion, people, and vehicle events are automatically created and indexed in the timeline. This feature saves customers hours of investigative work every day and allows them to pinpoint and find specific events without having to manually rewind or fast forward through footage.

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This event indexing is also carried over with the ProdataKey integration. All ProdataKey events and activities are automatically indexed so that you can filter or skip to a particular event, allowing you quickly investigate and secure entry points.

This integration combines the badge information from ProdataKey and connects it to names and faces. This ensures that you no longer have to manually review video footage and identify if the correct face is using the correct badge.

Now with Rhombus, the system will automatically learn people’s faces based on their badge and verify that the correct person is entering your building.

Remote Unlock

With the PDK integration enabled, you can remote unlock a door that is access controlled with a PDK device.

1. Log in to the Rhombus Console, navigate to "Settings," and click "Third Party Integrations."

2. Under the "Badge Systems" dropdown menu, select "PDK."

3. In the "Configure Devices" tab, ensure the "Enable Remote Unlock" toggle is turned on to utilize this feature.

4. Navigate to the "Devices" page, and select the Rhombus camera that is associated with the PDK integration.

5. Hover over the video feed, and click the lock icon in the upper left corner to remotely unlock the door that is access controlled with your PDK device.

Stop Alarm Monitoring With Badge Entry

Rhombus supports disabling Alarm Monitoring with an authorized badge entry when using the PDK Access Control integration.

Note: PDK does not send remote unlock events to disarm. Disarming alarm monitoring will only work for in-person badge events.

Console Setup

If monitoring is on manual mode, disabling alarm monitoring will disarm until an authorized user manually re-arms.

If monitoring is on scheduled mode, disabling alarm monitoring will disarm until an authorized user manually re-arms or the schedule indicates monitoring should start.

1. Navigate to “Settings,” then select “Third Party Integrations.”

2. Under the “Badge Systems” dropdown, select “PDK.”

3. Under “Configure Devices,” ensure cameras from the same location as the PDK device are associated.

4. Navigate to “Locations,” and select the corresponding location associated with the PDK integration.

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5. Click the hamburger button in the upper left corner, and select "Alarm Central."

6. Enable the toggle beside “Stop Monitoring With Authorized Badge Entry.”

Note: If turned on, any authorized badge entry will stop monitoring. If monitoring is on a schedule, it will turn back on at the next scheduled start time. Monitoring may be manually started at any time.

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Helpful Links

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.

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