Topics included in this article:
Warranty and Return Policy
The full terms of our warranty can be found in the End User Licensing Agreement.
End-of-Life Products
Product |
Announcement |
End of Sale Date |
Direct Replacement |
End of Support Date |
| R1 | January 7, 2020 | February 29, 2020 | R120 | March 1, 2025 |
| R2-LR | August 18, 2020 | September 30, 2020 | R230 | October 1, 2030 |
| R2-180 | June 18, 2021 | June 30, 2021 | R360 | July 1, 2031 |
| R100 | June 18, 2021 | June 30, 2021 | R120 | July 1, 2031 |
| T1 | N/A | June 23, 2022 | N/A | July 1, 2024 |
| D1 | April 28, 2023 | April 28, 2023 | D20 | May 1, 2025 |
| E1 | May 1, 2023 | June 30, 2023 | E15 | July 1, 2025 |
| R2 | October 4, 2023 | December 31, 2023 | R200 | December 31, 2033 |
| E2 | July 9th, 2024 | July 9th, 2024 | E50 | July 9th, 2026 |
| M1 | November 22, 2024 | November 22, 2024 | M15 | November 22, 2026 |
| R170 | July 31, 2025 | July 31, 2025 | R120 OR R200 | August 1, 2035 |
| R360 | August 19, 2025 | TBD | R360S | TBD |
| R400 | August 19, 2025 | TBD | R410 | TBD |
| R500 | August 19, 2025 | TBD | R545 | TBD |
| R510 | August 19, 2025 | April 15, 2026 | R540 | May 1, 2036 |
Note: Upgraded camera models will only be used as direct replacements once inventory for the end of life product is depleted.
Helpful Links
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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