Data and Clip Storage Retention

Topics included in this article:

• Overview
• Saved Clips
• Alerts
• Saved Faces
• License Plates
• Access Control Logs
• Timelapse Clips
• Logs
• Region Search Data
• Reporting Data
• Sensor Data
• Video Retention
• Helpful Links
• Contact Support or Sales

Overview

Rhombus retains different types of video, analytics, logs, and reporting data for varying lengths of time depending on the data type and its intended use. This article outlines the retention periods for saved clips, alerts, facial recognition data, license plate recognition data, access control events, timelapse footage, logs, analytics, sensor data, and video recordings. Understanding these retention policies can help you plan storage needs, maintain compliance requirements, and ensure important data is preserved for as long as needed.

Saved Clips

Retention Length: Saved clips can be viewed for up to 2 years.

They will be available in the "Saved Clips" tab on the "Saved Video" page of your console.

Alerts

Retention Length: All generated alerts can be viewed for up to 3 months or when the associated footage expires, whichever comes first.

Alerts are videos found in the "Notifications" section of your console or the "Alerts" section of specific device pages.

You can choose to save the footage attached to your alerts as clips if you would like to keep it longer.

Saved Faces

Retention Length: Any face images captured and stored with facial recognition or people counting are kept for up to 1 year, along with all associated reports.

License Plates

Retention Length: Any license plate images captured and stored with License Plate Recognition or Vehicle Counting are kept for 2 years, along with all associated reports.

Access Control Logs

Retention Length: All textual logs of access control events are stored for 5 years.

Access control log events can be found in Rhombus Web Console > Logs & Reports > Access Control Events.

Timelapse Clips

Retention Length: All footage to create a timelapse video is automatically saved for 1 year.

This means you can only create a timelapse video for periods within the last 12 months.

Logs

Retention Length: All logs, including audit logs and device logs, are retained for 2 years.

Region Search Data

Retention Length: All data required for Region Search is retained for 6 months.

Reporting Data

Retention Length: All reporting data around people counts, vehicle counts, bandwidth, motion, and other similar data is retained for 2 years.

Sensor Data

Retention Length: All historical data for sensors (temperature, location, states, etc.) is retained for 2 years.

Video Retention

The duration of a camera's video retention depends on its model, its resolution and bitrate settings, the amount of motion it sees, and whether Cloud Archiving is enabled.

To find out how many days of onboard storage you may have, check the estimate provided in the "Camera Settings" section in the console.

Cloud Archiving is sold by the day and is not affected by the same variables as onboard storage. The best way to determine how much Cloud Archiving you have is to review the "Licenses & Features" section of your console settings.

Helpful Links

• Logging in to the Rhombus Console
• Camera & Image Settings
• Save, Share, and Delete Video Clips
• Console Features & Licensing

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.