Topics in this article include:
Cut & Save a Video Clip
Related Notes:
- There is a 1-hour limit to clip save time. The longer the clip, the longer it will take to create. If you need to create a clip that is longer than 1 hour, please contact support.
- Saving clips require the footage to be uploaded from the camera to the server. If bandwidth is too low this can cause clip generation to be delayed heavily or block completion.
Web Console
1. Navigate to the "Devices" tab and select the camera you wish to save a clip from. |
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2. Click on the blue scissors below the video feed. |
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3. Select the day/time you wish to save footage for. Click "Save Clip." |
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4. Navigate to the "Saved Video" tab and select "Clips" to view, delete, download, or share any saved clips that have been created. |
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Mobile App
1. Click the "Devices" button at the bottom of the mobile app home page. Click "Cameras." |
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2. Select the camera you wish to save a clip for. |
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3. Navigate to the day and time period using the calendar icon. |
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4. Click the scissors icon. |
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5. A box with a dotted blue line will appear. Hold and drag the top and bottom of the box to create the timeframe for the desired saved clip. Click "Save Clip." |
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6. Name the clip and provide an optional description if desired. Click "Save." |
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Note: for the R360 camera, the downloaded clip will default to fisheye, unless a tile view is setup in which case the clip will display the tile view.
Share a Video Clip
Rhombus is presently unable to support the sharing of an R360 clip in immersive view.
Share via Web Console
1. Navigate to "Saved Video" and select the "Clips" tab. |
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2. Select the clip you wish to share, and then click "Share." |
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3. Fill in the prompted fields. For additional security, add a password and/or expiration date. |
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4. Use either the "Copy URL" or "Send URL" options to share the clip. |
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5. When sending the url, fill in the additional fields of either an email address or phone number. |
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Share via Mobile App
1. Click on "Menu" and select "Saved Video." |
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2. Click on the "Saved" tab and select the clip you wish to share. |
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3. Click the "Share Clip" button. |
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4. Fill in the desired fields and click "Share." |
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5. A "Copy" or "Quick Share" button will appear. Select how you would like to share. |
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6. Manage and view your shares by selecting the "Shared Tab." |
Delete a Clip
Delete via Console
1. Navigate to "Saved Video" and select the "Clips" tab. |
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2. Select the clip(s) and click the "Delete" button. |
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3. Confirm the deletion by clicking the red delete button. |
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Note: The ability to delete saved clips via the mobile app is not available at this time.
Helpful Links
Contact Support
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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