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If you need access to the Rhombus Console via a mobile app, this will be through the standard Rhombus App (for iOS or Android). This article will walk through how to navigate this app and all its features.
Tabs
Devices
When logging into the mobile app, you will land on the "Devices" page. This page will give you various information about all of your registered devices, allow you to register new ones, and give you the option to check system diagnostics within "Utilities."
Cameras
Tapping "Cameras" within the devices tab brings up all the accounts' cameras. Selecting a given camera brings up that camera's specific feed where you can see seek points for events like human movement, vehicle movement, face detection, etc. To exit the feed just tap the viewing window and then the X in the upper left corner.
Door Sensors
Door sensors can help provide insight into door positioning events. Tapping on a given sensor takes you to that sensor's main page where you can see location, battery life, signal strength, open and close events, and configurable camera assignment as well as unregister it.
Asset Tags
Asset tags can help track items you do not want to lose. On the main asset tag page, you can view all your tags and their location, battery health, and signal strength for the connected camera. Jumping into one of the tags you can see more details and edit the name and picture as well as unregister it.
Environmental Sensors
These sensors are useful for gaining insight into the climate of a specific area. From the main environmental sensor page, you can see all your sensors and their humidity, temperature, location, battery life, and signal strength. Within a given sensors page you can see humidity, and temperature data over the last 24 hours.
Locations
The locations tab will display all the locations where you have devices. Diving into a given location will bring up a wall of all camera feeds in that area. From here you can jump into a specific feed and see the seek points noted in the camera section above.
Video Walls
Here you can view the video walls you created on the console. To create, edit, or maintain video walls, you can do this through the Rhombus console.
Alerts
In the alerts tab, you can see all the alerts based on the policies you have created. Tapping on an alert brings up the clip with the type of alert that was caught. You can then share the clip with a specific viewing duration and an optional password assigned to it.
Settings
In the settings menu you can view the following:
- Saved Video: Clips that you have saved and shared.
- Faces: Sightings of recent faces as well as saved faces, which can be edited to have the correct name and label.
- License Plates: Sightings of recent plates as well as saved plates that can be edited to have the correct name and label.
- Utilities: Can update Wi-Fi credentials, unregister or apply firmware updates to sensors, get Bluetooth diagnostics, and update static IP addresses.
- Account: Can request support, log out, access FAQ, and send logs to support.
Features
Clip Capture
The clip capture feature helps you easily save clips and share them. You can access it by tapping the hamburger button in the bottom middle of the feed screen. Once saved, you can navigate to the Saved Videos in the settings window to view and share them. Here is a demonstration of how to use this feature:
Zooming & Timeline
When trying to find an event's exact seek point, you can use the zooming feature on the timeline. To zoom in, simply tap or reverse pinch around the event location. Below is a GIF demonstrating this feature.
Camera Settings & Details
To view the camera details, tap the hamburger button in the bottom middle of the feed screen and select "Settings & Details". On the settings side, you can change camera settings, configure camera features, assign policies, and perform other actions. On the details side, you can view the camera's name, location, timezone, network interface, MAC address, IP address, storage capacity, and firmware version.
Region Search
This feature gives you the ability to pull up events over a search region. To access it, tap the hamburger button in the bottom middle of the feed screen and select "Region Search." Next, enter the time duration you want to search over, and with one finger tap and drag over the feed to create a search area. The events within that search area will populate below the feed, and you can tap the clips to view the event, as well as save the clip.
Past Footage
The past footage feature lets you enter a specified date and time and then takes you back to that moment of footage. To access it, tap the hamburger button in the bottom middle of the feed screen and select "Past Footage."
Color Search
With the color search feature, you have the ability to search footage over a given duration for a human and/or car of a specific color. You can see the clips that match your search criteria. To access it, tap the hamburger button in the bottom middle of the feed screen and select "Color Search." Color search is only under the Enterprise License. (console KBA)
Helpful Links
- Mobile Bluetooth Diagnostics on the Mobile App
- Logging in to the Rhombus Console
- User-based Alert Notifications
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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