Topics included in this article:
Overview
The Rhombus console can be accessed via the web console and the mobile app (for iOS or Android). This article covers how to use the mobile app as well as its available features.
Tabs
Devices
Upon logging into the mobile app, you will land on the "Devices" tab. This page functions as a hub to access all the available registered devices on your account. Every device page provides visibility to the registered devices as well as a general health status for each device.
Note: Your view may vary depending on your account permissions and registered devices.
Cameras
Tapping "Cameras" within the "Devices" tab brings up all registered cameras. Tapping a camera thumbnail brings up the associated video feed. Below the video feed are seek points for movement events (human and/or vehicle), as well as buttons to create clips, search for specific dates and times, and advanced search tools. To exit the feed, tap the back arrow in the upper left corner.
Video Intercoms
The "Video Intercoms" page displays your registered video intercoms (DR40s). Tapping a thumbnail brings up the associated video feed.
When viewing a video intercom feed, you can unmute your microphone to communicate with someone on the other end and/or unlock the associated access control door(s). Activating your mic will not stop you from having 2-way communication. For this to work optimally, the device should have AEC (Acoustic Echo Cancellation) enabled, which is the default for DR40.
By default, doorbell notifications will redirect to the DR40 page.
Doors
The "Doors" page displays all access control doors on your account. You can unlock a specific door by tapping the lock button on the main page. Selecting a door will display the video feed from the associated camera(s).
Audio Gateways
The "Audio Gateways" page displays your registered A100 devices. Tapping an audio gateway provides the ability to push-to-talk through it, displays the assigned camera(s) and the option to edit them, and provides access to audio controls.
Door Sensors
The "Door Sensors" page displays your registered D20 sensors, the closed/open status of the doors, and a quick health overview for each sensor, including signal strength and battery life. Tapping a sensor will display the associated camera(s) and a more in-depth overview of its health status.
Environmental Sensors
The "Environmental Sensors" page displays all environmental sensors registered to your account. The main page provides a general health overview, as well as humidity and temperature levels where the corresponding sensor is located. Tapping a sensor will display the video feed from an associated camera and provide a more in-depth breakdown of each reading.
Motion Sensors
The "Motion Sensors" page provides a brief overview of all motion sensors registered to your account. Tapping a sensor will provide a more in-depth overview of sensor information, including serial number, firmware version, and time zone.
Buttons
The "Buttons" page offers a brief health overview, including signal strength and battery life, of all B10 buttons registered to your account. Tapping on a button will provide a more in-depth overview of the button's health, display an assigned camera(s) feed, and give options to enable test mode or configure rules for the selected button.
Locations
The "Locations" page will display all locations where you have registered devices, and a brief health report of the devices. Selecting a location will display thumbnails for all the cameras at the location, and, if you have lockdown plans enabled, the option to activate a lockdown. Tapping a camera thumbnail will open its video feed, as mentioned in the "Cameras" section above.
When viewing a location, you can also choose any other device type from the menu at the top of your screen or choose to see additional user and location information.
Video Walls
The "Video Walls" tab displays all video walls in your account. Tapping a video wall provides visibility to the camera feeds assigned to that wall. When viewing a video wall, tapping the "Settings" icon in the upper right corner allows you to edit the grid layout and some video wall preferences. Creating and editing video walls must be done in the Rhombus web console.
Note: Visibility to video walls or cameras within video walls may vary depending on your user account permissions.
Alerts
The "Alerts" tab displays all device alerts based on previously created alert policies. Selecting an alert brings up the video clip associated with the alert. These alerts can be shared as needed with an optional expiration date and/or password.
Menu
The "Menu" tab provides access to several different options in your Rhombus console:
- Alarm Monitoring: A hub to view the alarm monitoring status for your console locations and threat cases that have been submitted to the alarm monitoring service.
- Saved Video: View video clips that have been captured and shared.
- Faces: View and manage recent sightings of faces that have passed by cameras in your organization.
- License Plates: View and manage recent sightings of license plates that have been captured by your cameras.
- Utilities: Access to different utilities such as updating Wi-Fi credentials, unregistering sensors, Bluetooth diagnostics, etc.
- Account: Request support, send logs to support, log out, etc.
- Register Devices: A wizard to register devices to your console.
Features
Clip Capture
The clip capture feature allows you to easily save clips and share them. To save a clip, tap the scissors icon below a video feed, drag the highlighted area up or down to capture your desired clip, tap "Save Clip," and name it. Once saved, you can view the clip in the Saved Video tab within the Menu.
Zoom & Timeline
When viewing a camera feed, you can zoom in on the timeline to find an event's exact seek point. To zoom in, tap the event or reverse pinch around the event seek point.
Camera Settings & Details
To view camera settings and details, tap the button below the video feed, and tap "Settings." Within settings, you can adjust image settings, configure camera features, assign alert policies, and access additional camera features. Under the "Details" tab, you can view the camera's name, location, timezone, network interface, MAC address, IP address, storage capacity, and firmware version.
Region Search
The Region Search feature lets you highlight a portion of the camera viewer to search for any movement events within the highlighted area. To use Region Search, tap the button below the camera video feed and tap "Region Search." Next, tap and drag with one finger over the video feed to create a region. Set the start and end dates for the search and tap "Perform Region Search." Any movement events within the highlight region will populate below the video feed. Tap a clip to view the associated movement event.
Past Footage
When viewing a camera in the Rhombus app, you can navigate to a specific date and time to view historical footage. Below the camera video feed, tap the calendar icon with a magnifying glass, select the desired date and time, and tap "Confirm."
Color Search
Color Search allows you to search historical footage for a human or vehicle movement event with a matching color. To use Color Search, tap the button below the video feed, and tap "Color Search." Select the color(s) you wish to search for, and tap "Next." Select your desired date range to search through, and tap "Next." Lastly, toggle "Clothing" and/or "Vehicle" and tap "Next."
Note: Color Search is available with an added Enterprise License. (Console Features & Licensing KBA)
Helpful Links
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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