Managing Video Walls – Rhombus Support

Topics included in this article:

Overview
Set Up a Video Wall
- Permissions
Share a Video Wall
Delete a Video Wall
Video Wall Camera Limit
Helpful Links
Contact Support or Sales

Overview

A video wall is a collection of individual camera feeds combined in a single display. This feature allows you to monitor multiple camera feeds simultaneously.

Set Up a Video Wall

1. Select the "Video Walls" tab on the left, then click "Add Video Wall."

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2. Name the video wall and click "Create."

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3. Once created, you will enter edit mode:

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4. Add cameras:

Select the dropdown menus for the listed locations.
Click on the camera thumbnail you want to add to the video wall.
Cameras with a blue checkmark in the lower right of their thumbnail are added to the video wall.

Note: Cameras can be added once per video wall.

5. Position the cameras and set video wall visibility:

Once a camera is added, the right side of the screen will display a preview of the video wall.
Drag and drop cameras to change where they appear within the layout.
Set this wall to be visible or editable by others.

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6. Configure:

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The top bar contains multiple settings for this video wall. A description of what each button does is provided below:

Performance: A dropdown menu with settings to improve performance, including:
- Resolution: SD (Standard Definition) or HD (High Definition). For optimal performance, we recommend SD. SD will only apply to cameras connected over WAN unless in Realtime streaming is toggled on.
- Realtime Streaming: Default off. For optimal performance and to create a smooth viewing experience, video walls have a short delay of ~6 seconds. When toggled on, the streaming delay is set to less than 1 second. (Enabling this setting may result in choppy playback for computers lacking sufficient processing power.)
- Performance Mode: Default off. Disables non-essential player functionality for increased performance in large video walls, or long-running video displays.
- LAN Only: Default off. Restrict all cameras to LAN connections only. If a camera is not available over LAN, it will not stream on the video wall.

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Appearance: A dropdown menu with settings that adjust the appearance of the video wall.
- Rotate Video: Default off. When enabled, this setting will rotate cameras on a set time interval (i.e., 5 seconds, 10 seconds, etc.) or when a camera registers a movement event.
- Labels: Enabling these toggles will display the associated option on all cameras on the video wall.
- Auto-Size: This setting will auto-size the camera feeds.
- Default Aspect Ratio: This will maintain a full view of the footage with the original aspect ratio.
- Full View Cropped: This will crop the footage for a more immersive viewing experience.
- Stretch to Fit: This will distort footage for a more immersive viewing experience without cropping.
- Grid: Select from the available grid options to alter the layout of the cameras on your video wall.
<- or ->: These arrows will cycle through the remaining cameras that are not shown on the video wall but are selected to display on the wall.
Full Screen: Allows you to view the video wall in full screen mode.

6. Save:

Once you have configured the video wall to your liking, click "Save."

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Permissions

If a user tries to access this wall, but does not have access to all cameras (see role-based access for more info), they will only be able to view the cameras they have access to. If they do not have permission to view any of the cameras, the entire video wall will not be displayed.

All organizations contain an "All cameras" video wall which cannot be edited. Users will only see cameras they have access to.

Share a Video Wall

Select "Video Walls" from the navigation bar on the left, and click the video wall you want to share.
Once on the main page for the selected video wall, click the icon across the top bar.
A pop-up window will list the past shares you can select from, or you can click "Add Another" to create a new shared stream with different settings. You can also click the red trash can to delete a share you no longer need from this window.
Click "Add Another" and enter in any necessary settings for the new video wall shared stream. You can password protect the share, allow access to past footage by toggling the button, and set an expiration date. Click "Save."

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Delete a Video Wall

1. To delete a video wall, navigate to the "Video Walls" tab.

2. Click the "X" on the right side of your screen beside the video wall you want to delete.

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3. Click "Confirm" on the pop-up window.

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Video Wall Camera Limit

The maximum cameras viewable at one time is 16. If you experience any issues with a larger video wall, we recommend taking the below steps:

Reduce the number of cameras in the layout
Enable Performance Mode
Disable Realtime Streaming
Switch from HD to SD

If the issue persists, please contact support.

Video Walls can be used with the Apple TV app. Please review the article on Apple TV to navigate through the setup.

Helpful Links

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.