Role Creation and Management – Rhombus Support

Topics included in this article are:

What Are Roles?

Often times in organizations, admins need to manage what content users have access to. Chances are, there are a set of cameras or other devices within your organization that only specific users should be able to access. With permissions-based roles, you can control the level of visibility and access to devices within the console.

How to Create a Role

1. To set up a new role, login to the Rhombus Console and navigate to Settings -> Manage Roles.

Settings -> Manage Roles.png

2. Next select "Add Role" in the upper right hand corner and a window will appear to create the role.

Add Role.png

3. Enter the name for this role and click next in the bottom right corner.

Name Role.png

4. The following screen allows you to select specific permissions for administrative actions that the role will have access to. Click next in the bottom right corner when finished.

Specify Administration Permissions.png

5. The final step of role creation is selecting which locations and which devices within those locations this role will have access to. If you enable the "Edit all locations" toggle in the upper left corner, any changes you make to the "Live Only," "View Only," or "View & Manage" settings will apply to all locations in your organization. Alternatively, if "Edit all locations" is not enabled, you will be given the option to select "No Access" for specified locations.

Live Only

The user will only be able to view live footage for the selected devices.

View Only

The user is only able to view the selected devices.

View & Manage

The user is able to view and manage the selected devices.

6. Enabling the "Add future locations with default setting" will apply the same settings you create for this role to newly added locations in your organization.

7. Toggling the "Apply to All" switch will allow you to choose the individual devices at the specified location this role will have access to.

8. Once you have finished selecting access and device permissions for the role, click "Create Role" in the bottom right corner.

Note: Any camera that a role does not have permission to access, will not be visible when a user assigned that role logs into the console via the website or mobile app. Furthermore, that role will not be able to see any alerts or saved clips specific to that camera.

Role Assignment

Once you have created your new role, you can apply the role to any user by navigating to Settings -> Manage Users, selecting the user, and clicking the drop down menu on the left side of the screen.

Role Assignment.png

When creating a new user, you will be required to assign a role to the user being created.

Create User.png

Note: By default, every organization has a "Super Admin" role which cannot be removed. This role is allowed to access everything within the account.

Permissions and the Access They Grant

Enabling permissions will grant roles with specific access and administrative actions within the Rhombus console. Below is a break down of each individual permission and what that permission allows a user to access.

"Register/Delete devices"

Devices -> Cameras -> Camera Page -> Update Firmware button
Devices -> Cameras -> Register Devices Button
Devices -> Climate -> Register Climate Sensor
Devices -> Tag -> Register Tag
Devices -> Door -> Register Door
Devices -> Cameras -> Camera Page -> Player -> Image Settings

"Add, edit and delete locations"

Locations -> Create Location
Locations -> Location -> Edit Location

"Share and download video"

Alert List Page -> "Share" button on each row
Alert List Page -> Alert Modal -> "Share Clip" button
Saved Video -> "Share" button
Saved Video -> "Shared" tab
Saved Video -> "Download" button
Saved Video -> Timelapses -> "Shared" tab
Saved Video -> Timelapses -> "Share" button
Saved Video -> Timelapses -> "Download" button
Devices -> Cameras -> {camera} -> Camera Details & Settings -> "Shared Streams"
Devices -> Cameras -> "Shared Stream" column
Clip Player modal -> "Snapshot" button
Clip Player modal -> "Share Clip" button

"View and edit policies"

Settings -> "Alert Policies" tab
Camera Page -> Camera Policy
Dashlet -> "Dismiss" button
Dashlet -> "Alert Policies" link
Settings -> Alert Policies -> {policy} -> "Edit" button
Settings -> Alert Policies -> {policy} -> "Delete Policy" button
Settings -> Alert Policies -> Climate Sensors -> {policy} -> "Delete Policy" button
Settings -> Alert Policies -> Tags -> {policy} -> "Delete Policy" button
Settings -> Alert Policies -> Door Sensors -> {policy} -> "Delete Policy" button
Settings -> Alert Policies -> "Unassigned Cameras" list
Settings -> Alert Policies -> "Add Policy" button
Settings -> Alert Policies -> Tags -> "Unassigned Cameras" list
Settings -> Alert Policies -> Tags -> "Add Policy" button
Settings -> Alert Policies -> Climate Sensors -> "Unassigned Cameras" list
Settings -> Alert Policies -> Climate Sensors -> "Add Policy" button
Settings -> Alert Policies -> Door Sensors -> "Unassigned Cameras" list
Settings -> Alert Policies -> Door Sensors -> "Add Policy" button

"View and manage users"

Settings -> User Management
Settings -> Role Management
Settings -> Alert Notifications
Welcome Dashlet -> "Dismiss" button
Welcome Dashlet -> Link to alert notifications page

"View and manage audit logs and reports"

"Logs & Reports" tab will be available
Will be able to fetch Audit reports or Diagnostics events

"View and manage integration settings"

Settings -> "Third Party Integrations" tab
Search Function will include "Third Party Integrations"

"View licenses and apply them to cameras"

Settings -> "Licenses" tab
Devices -> {camera} -> "Add Cloud Storage" button
Devices -> {camera} -> license "Manage" button
Search Function will include "Licenses"

"View and manage faces"

Investigations -> "Faces" tab
Dashboard -> "Recent Faces" row

"View and manage account settings"

Settings -> "Account" tab

"API Administration"

Settings -> "API Management" tab
Settings -> "Apple TV" tab

"Manage License Plates"

Investigations -> "License Plates" tab
Dashboard -> "Recent License Plates" row

"Receive weekly summary emails"

Receive a weekly summary email about system status

"Auth Administration"

Settings -> "Single Sign-On" tab
Settings -> "2-Factor Authentication" tab

"Firmware Administration"

Settings -> "Firmware Updates" tab
Settings -> "Firmware Updates" -> Can update the schedule to control when firmware updates occur

"Alarm Monitoring"

Alarm Monitoring -> "Status" Tab
Alarm Monitoring -> "Threat Cases" Tab

Cloning a Role

Cloning a role allows you to create a secondary role that starts with the same base access but can be altered if you'd like to change the access slightly. Begin by navigating to Settings -> Manage Roles. Once there, find the role you want to clone, and select 'Clone' on the right side. You will be asked to review the permissions and device access before cloning the role.

Clone a role.png

Helpful Links

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.