Resetting the Wi-Fi Settings on a Camera

Topics included in this article:

• Overview
• Re-Registration
• Mobile App
• Helpful Links
• Contact Support or Sales

Overview

A camera's Wi-Fi settings can be reset in one of two ways: re-registering the device or via the mobile app. This article covers both methods for resetting the Wi-Fi settings on a Rhombus camera.

Re-Registration

1. Unregister the camera.

2. Re-register the device using the console or mobile app. See the registration section in the R230 Camera Setup article for more information.

3. Provide the updated Wi-Fi credentials on the Internet connection page.

Mobile App

1. In the Rhombus Mobile App, tap "Menu" in the bottom right corner, then tap "Utilities."

2. Tap "Update Wi-Fi."

3. Go through the brief wizard. Depending on your camera type, you can either update the Wi-Fi credentials through the mobile app or with a QR code.

4. Select the device if needed and submit the new Wi-Fi credentials. Click "Next."

5. If the camera hasn't connected to the new network after a minute, it is best to unplug it. Upon subsequent startup, it will join the new network.

Note: For R1 cameras, you will know that the camera has accepted the new Wi-Fi credentials when it flashes red lights.

Helpful Links

• Unregister Devices
• R230 Camera Setup

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.