Audio File Management

Topic included in this article:

• Overview
• Console Navigation
  • Edit Name & Description
  • Delete Audio Clip
  • Play Audio Clip
• Upload an Audio File
  • Uploadable File Types
  • How to Upload an Audio File
• Text-to-Speech
• Record Audio
• Audio Limitations
• Helpful Links
• Contact Support or Sales

Overview

Audio files can be created in the console via upload, text-to-speech, or recorded audio. These audio clips are used by the Rules Engine and are played through the A100.

Note: Playing audio clips through an audio gateway requires an Enterprise license. For more information, see our article on Console Features & Licensing.

Console Navigation

1. Log in to the Rhombus Console, click "Settings," then "Manage Audio Files."

2. The Audio File Management page displays all saved audio files and options to upload an audio file, record an audio clip, or enter a text-to-speech message.

Edit Name & Description

1. To edit the name or description of an audio file, click the pencil icon on the right side of the page. 

2. Enter the name and description for the audio file and click "Confirm" in the bottom-right corner.

Delete Audio Clip

1. To delete an audio clip, click the "X" between the pencil and play button on the right side of the page.

2. After clicking the "X," a modal will appear to confirm your deletion request.

Play Audio Clip

1. To play an audio clip, click the play button on the far right next to the delete button.

2. When the clip is playing, the play icon will turn to a pause icon. Ensure the volume is turned up on your console to hear the audio file.

Upload an Audio File

Uploadable File Types

Below is a list of the audio file types you are able to upload:

• .MP3, .MP4, .WAV, .FLAC, and .ACC
• 2 MB maximum file upload
• Only single-channel audio
• Has to be a 48000 Hz (48 kHz) sample rate

How to Upload an Audio File

To upload an audio file, click on the "Upload Audio File" button. When the modal opens, follow the prompt to add a name and select the file to upload. To complete this process, select the "Upload" button in the bottom right. Once uploaded, the file will appear on your list, and you will be able to edit, delete, and play it.

Text-to-Speech

To use the text-to-speech function, click the "Text to Speech" button. When the modal opens, follow the prompt to provide a name, description, and the text you would like turned into audio. To complete this process, select the "Create" button in the bottom right. Once created, the file will appear on your list, and you will be able to edit, delete, and play it.

Note: We currently have a limit of 50 words for the "Text to Speech" section. 

Record Audio

1. To record audio, click on the "Record Audio" button. When the modal opens, follow the prompt to provide the name and press the "Record" button. 

2. While recording, this button will turn into a "Stop" button. Press "Stop" once the recording is over. 

3. Once the recording has stopped, the play button on the right-hand side will turn blue and become clickable. This will allow you to listen to the clip you have recorded prior to uploading it. If you would like to re-record your message, you can do so by selecting the "Record" button once more. 

4. To complete this process, click the "Upload" button in the bottom right. Once uploaded, the file will appear on your list, and you will be able to edit, delete, and play it.

Note: Recorded audio clips have a limit of 1 minute in length.

Audio Limitations

Below is a list of the current limits we have for Audio Files:

• 2 MB upload
• 1 min recording
• 50 words for text-to-speech

Helpful Links

• Rules Engine Set Up
• Console Features & Licensing
• A100 Audio Gateway Setup
• Audio Gateway Walkthrough
• Broadcast with A100

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.