A100 Audio Gateway Setup – Rhombus Support

Topics in this article include:

Prerequisites
Connecting the A100
Mounting on a Wall or Ceiling
Registration Steps
Helpful Links
Contact Support and Sales

Prerequisites

Before you can register an A100, you will need the following:

Activated Rhombus Console Account
Mobile Phone with Rhombus App installed (for iOS or Android)
A100 connected to network and power

Connecting the A100

The A100 needs power and a network connection to register. The easiest method to achieve this is to use a Power-over-Ethernet (PoE) device, but a solar + cellular setup is also possible for remote deployments. Please see this article for specifics.

Below are notes about connecting the A100:

The gateway is only to be connected to PoE networks without routing to outside plants.
If powered by a power adapter, the adapter must be properly grounded.
Please contact Rhombus' certified dealers for compatible power adapters.

Mounting on a Wall or Ceiling

Below are the steps for mounting the A100 on a wall or ceiling:

Do not open the unit to mount; use mounting screws directly through the three exposed mounting holes.
Use included mount template to drill holes for screws and cable.
Use the included self-tapping screws (diameter TP4, head dia 7mm, and thread length 25mm).
Use the included anchors when mounting to softer materials.

Registration Steps

1. Log in to the Rhombus Mobile App (for iOS or Android).

2. Navigate to the "Devices" tab by tapping the "Devices" tab icon on the bottom left.

3. Tap the "Register Devices" button at the bottom of the "Devices" tab.

4. Next, select the "Register via Bluetooth" button.

5. Select "Default" distance:

6. Adjust which roles can access the Audio Gateway and tap the "Next" button.

7. Select the Audio Gateway you want to register from the list of devices (the serial number should match what you see on the bottom of the device) and then tap the "Next" button.

Note: If you do not see your Audio Gateway, it is either already registered or is not connected properly to power and/or the internet.

8. Adjust the internet connection type and hit the "Next" button at the bottom of the page.

9. Then, adjust the IP configuration and tap "Next."

10. Once completed, you will be taken to a loading page to wait for the registration to complete.

11. When you see the success message, you can click the newly available "Done" button at the bottom of your page to finish up the registration process.

GIF of full setup:

Note: This setup assumes the audio gateway is connected to PoE through an ethernet cable. The Audio Gateway is a standalone, BLE, two-way audio device powered by PoE, so it can also serve as a gateway to our BLE sensors.

Helpful Links

Contact Support and Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.