How to Reset your Password

In this article, we will show you how to do a password reset for your account:

• How to reset a password via Rhombus Console
• Reset at the login prompt
• Request a password reset via a Support Ticket

How to reset a password via Rhombus Console

After logging into the Rhombus Console go to the Settings > User Management > Your User Name.

Then you should see the 'Reset Password' option in the password section highlighted in blue. 

After pressing the 'Reset Password' password option. Please check the box to proceed past the security check. Then a password reset email is sent to your email account. 

Reset at the login prompt

You can also reset your password from the console login prompt using a browser. 

Either go to the login prompt and type in your email. After selecting "Next" you can select the "Forgot Password" link in the lower left.
Or go directly to this URL and type in your email to reset your password. 

Request a password reset via a Support Ticket

The other option is to request a support ticket with our Rhombus Support team. Please view the 'Contact Support' section in the 'Everything about Rhombus Support' knowledge base article.

If you have any further questions please reach out to our Rhombus Support at help@rhombus.com. If you would like to talk to a Rhombus Sales Representative please reach out to sales@rhombus.com.