How to Snooze/Pause Notifications – Rhombus Support

In this article, we will cover the following:

Pause/Snooze Notifications
Helpful Links
Contact Support or Sales

Pause/Snooze Notifications

There are several pathways from which you can pause or snooze notifications.

Alerts

1. Select the "Alerts" icon and then click the "Pause/Snooze" option underneath a specific alert type you wish to pause.

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2. Select the options for how you would like to Pause/Snooze the alert and then click "Confirm."

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Locations

1. To pause alerts for an entire location(s), click on the "Locations" tab, select the locations you wish to pause alerts for and then select "Pause Alerts."

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2. Select the timeframe you would like alerts paused.

Note: Pausing alerts at a location level will affect the entire organization.

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Devices

1. Navigate to the "Devices Tab" and select the device(s) you wish to pause alerts for. Then select "Pause Alerts."

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2. Select the timeframe you would like alerts paused.

Note: Pausing alerts at a location level will affect the entire organization.

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Specific Users

1. Navigate to "Settings" and select "Manage" for the Notifications section.

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2. Select the User you wish to Snooze Notifications for.

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3. Click "Snooze Notifications" in the upper right hand corner.

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4. Select the timeframe for the snoozed alerts and click "Confirm."

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Helpful Links

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.