Create and Manage Roles

Topics included in this article:

• Overview
• Create a Role
  • Live Only
  • View Only
  • View & Manage
• Role Assignment
• Permissions and the Access They Grant
• Cloning a Role
• Helpful Links
• Contact Support or Sales

Overview

Chances are, there are cameras, sensors, or access control devices within your organization that only specific people should be able to access. With permissions-based roles, you can control the level of visibility and access to devices within the Rhombus Console. This article covers the different settings associated with creating a role, the permissions they grant, and how to assign a role.

Create a Role

1. To set up a new role, log into the Rhombus Console, navigate to "Settings," and click "Manage Roles."

2. Next, select "Add Role" in the upper left corner, and a window will appear to create the role.

3. Enter the name for this role, and click "Next" in the bottom right corner.

4. The following screen allows you to select specific permissions for administrative actions to which the role will have access. When you are finished, click "Next" in the bottom right corner.

5. The final step of role creation is selecting which locations and which devices within those locations this role will have access to. To set permissions that apply to all locations within your organization, choose one of the "Live Only," "View Only," or "View & Manage" options at the top of the screen. To edit by location, choose one of those options beside the location you wish to edit.

Live Only

• The user can only view live footage for the selected devices.

Note: A user with "Live Only" permissions to a device cannot receive alert notifications for the device since push notifications contain historical footage.

View Only

• The user can only view footage from the selected devices.

View & Manage

• The user can view footage from the selected devices and manage their settings.

6. The "Default for new locations" setting will apply the same role permissions you create for this role to newly added locations in your organization.

7. Clicking the "Devices" dropdown will allow you to choose the individual devices at the specified location to which this role will have access.

8. After selecting access and device permissions, click "Next" in the bottom right corner.

Note: Any camera that a role is not permitted to access will not be visible when a user assigned that role logs into the console via the website or mobile app. Furthermore, that role will not be able to see any alerts or saved clips specific to that camera.

9. If you have Access Control devices at your organization, you will need to delineate which access control devices can be accessed by this role as well. Click "Create Role" when finished.

Create a User-Specific Role

1. To set up a User-Specific role, log into the Rhombus Console, navigate to "Settings," and click "Manage Users."

2. Select the user.

3. Click "User-Specific Role."

4. At this point you can choose to copy the role permissions from an existing role to this user-specific role, or you can customize this role to your preferences.

4a. Click "Copy Existing Role," select an existing role or user from the respective dropdown menus, and click "Done."

4b. Click "Edit Role" to customize this role. Follow steps 3-9 in the Create a Role section once the pop-up window opens.

Role Assignment

Once you have created your new role, you can apply it to any user by navigating to "Settings," "Manage Users," selecting the user, and clicking the drop-down menu on the left side of the screen.

When creating a new user, you will be required to assign a role to the user being created.

Note: Every organization has a "Super Admin" role by default, which cannot be removed. Users assigned this role are allowed to access everything within the account.

Permissions and the Access They Grant

Enabling permissions will grant roles with specific access and administrative actions within the Rhombus console. Below is a breakdown of each permission and what that permission allows a user to access.

Cloning a Role

Cloning a role allows you to create a secondary role that starts with the same base access but can be altered if you want to change the access slightly. Begin by navigating to "Settings" and clicking "Manage Roles." Once there, find the role you wish to clone, click the ellipsis button on the right hand side, and click "Clone." You must review the permissions and device access before saving the role.

Helpful Links

• Manage Users
• User Profile

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.