Topics included in this article:
- Apple TV Specifications and Notes
- Video Wall Setup
- Home Screen
- Viewing Screen
- Verifying App Version
- Helpful Links
- Contact Support or Sales
Note: Before following the steps in this article, you will need to set up the Apple TV app on your Rhombus console. To do this, follow the instructions in this article.
Recommended Apple TV Specifications
- We recommend purchasing the Apple TV 4K (3rd Generation) with an ethernet port for LAN connection.
- Older versions of Apple TV can be used but will be restricted to viewing a maximum of 20 cameras at one time.
- Apple TV 4K 2nd Generation can display a maximum of 30 cameras at one time in 640 x 480.
Video Wall Setup
To set up a video wall, follow the steps in this article.
Note: Ensure that the "Visible to Others" option is selected in the video wall settings so that it can be seen by the Apple TV.
Home Screen
When you first open the Rhombus Apple TV app, you will find the Home Screen. On the Home Screen, you can select between the Video Walls you have created on your Rhombus console (see below screenshot).
App Buttons
- Refresh: Refreshes the video wall list.
- Logout: Log out of the Apple TV application. After logging out, your Apple TV will need to be re-added to your Rhombus console.
-
Settings: Opens the Rhombus Apple TV app settings.
- LAN & WAN or LAN only: Choose to allow only LAN connections or both LAN and WAN connections.
- Force High Resolution Video: Forces all cameras to stream at the highest available resolution.
- Show Camera Name: Toggles camera name display when viewing video walls.
- Show Location Name: Toggles location name display when viewing video walls.
- Remove Black Bars (Video Aspect Ratio Fill): Toggles the display of black bars around video feeds on video walls. If set to True, video feeds may be stretched to fill the screen.
- Show Local Timestamp: Toggles the local time display on video walls.
- Show LAN Indicator: Toggles the LAN indicator display on video walls.
- Send Logs to Support (hidden): This option is located in the bottom right corner of the home screen and will send app logs to Rhombus Support. This should be used whenever you are experiencing performance issues with the Rhombus Apple TV app.
Viewing Screen
This screen allows you to view the video wall you created. If rotation is selected, the cameras will rotate out.
Verifying App Version
To make sure you are on the most up-to-date version of the app, go to the Apple TV app store, search for Rhombus Systems, and if you see a cloud with a down arrow button, you will know you are not on the most up-to-date version. You can view the app version in the lower right-hand corner of the home screen.
Helpful Links
Contact Support or Sales
Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.
Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.
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