Rhombus cameras can detect when a person is not wearing a face mask or a helmet. To enable this feature, an enterprise license must be applied to the account. You can learn how to enable this feature by reading the Enabling Features section here. Once the feature is enabled on the camera, it will begin to detect and record 'mask missing' and 'helmet missing' events.
Then, assign the camera to a policy that includes 'Mask Missing' or 'Helmet Missing' events.
Once an alert is created, it will populate in the alerts page.
Finally, users can receive notifications for 'mask missing' and 'helmet missing' alerts by checking both boxes on the alert notifications page.
If you have any further questions please reach out to our Rhombus Support at help@rhombus.com. If you would like to talk to a Rhombus Sales Representative please reach out to sales@rhombus.com.
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