When configuration alert notifications, you may have some questions about what each alert type means.
Below is a list with explanations for each event:
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Camera Events |
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Disconnect |
A camera has not connected to the Rhombus Servers for longer than 30 seconds |
| Connect |
A camera has reconnected after being disconnected |
| Human Movement | Human movement was detected |
|
Unusual Behavior |
Unusual movement was detected |
| Any Movement | A camera noticed motion of any kind |
| Vehicle Movement | Vehicle motion detected by a camera |
| Untrusted License Plate | A known, untrusted license plate was identified |
| Badge Face Mismatch | Badge used by an unauthorized person |
| Mask Missing | Person seen with mask missing |
| Helmet Missing | Person seen with helmet missing |
| Visual Tamper | Camera has been tampered with |
| Alerted Face | A configured face set in the face alert policy has been triggered |
| Environmental Sensor Events | |
| Disconnect | Sensor lost bluetooth connection to the nearby R2 camera |
|
Connect |
Sensor is connected to a nearby R2 camera |
| Low Battery | Only 10% remains on Battery |
| High Temperature | Temperature went above specified threshold |
| Low Temperature | Temperature fell below specified threshold |
| High Humidity | Humidity went above specified threshold |
| Low Humidity | Humidity fell below specified threshold |
| Asset Tag Events | |
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Low Battery |
Only 10% remains on Battery |
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Arrived |
Tag is now within BLE range of an R2 camera |
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Departed |
Tag is not within BLE range of any R2 cameras |
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Disrupted |
Asset Tag changed position after being stationary |
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Door Sensor Events |
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Disconnect |
Sensor lost bluetooth connection to the nearby R2 camera |
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Connect |
Sensor is connected to a nearby R2 camera |
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Low Battery |
Only 10% remains on Battery |
|
Left Open |
Door open for longer than specified period |
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Closed |
Changed from open to closed state |
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Opened |
Changed from closed to open state |
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Motion Sensor Events |
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Motion Sensor |
Motion was seen by the motion sensor |
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Third Party Events |
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Halo Events |
Events have been seen by the Halo sensor |
Note: Normally alerts come in 30-90 seconds after the event starts depending on which AI analytics need to be performed (human movement is faster than LPR for example)
If you have any further questions please reach out to our Rhombus Support at help@rhombus.com. If you would like to talk to a Rhombus Sales Representative please reach out to sales@rhombus.com.
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