Alert Types

Topics included in this article:

Alert Types
- Event Descriptions
Helpful Links
Contact Support or Sales

Depending on your organization's specific setup, there can be a wide range of differing alert types sent as notifications to your Rhombus Console. This article provides a brief overview of the many alert types available.

Event Descriptions

Camera Events
Disconnect	A camera has not connected to the Rhombus Servers for longer than 30 seconds.
Connect	A camera has reconnected after being disconnected.
Human Movement	Human movement was detected.
Any Movement	A camera noticed motion of any kind.
Vehicle Movement	Vehicle motion was detected.
License Plate Alert	A configured license plate set in the license plate alert policy has been triggered.
Badge Face Mismatch (Integration)	A badge was used by an unauthorized person.
Badge Unauthorized (Integration)	An unauthorized badge was swiped.
Missing Mask	A person was seen with a mask missing.
Helmet Missing	A person was seen with a helmet missing.
Visual Tamper	A camera has detected potential tamper.
High Occupancy Count	A people count went above the specified threshold.
Alerted Face	A configured face set in the face alert policy has been triggered.

Environmental Sensor Events
Disconnect	A sensor lost Bluetooth connection to a nearby BLE gateway.
Connect	A sensor has connected to a nearby BLE gateway.
Low Battery	Only 10% remains on the device battery.
Probe Disconnected	A probe has disconnected.
Probe Connected	A probe has reconnected after being disconnected.
High Probe Temperature	The probe temperature went above the specified threshold.
Low Probe Temperature	The probe temperature fell below the specified threshold.
High Temperature	The temperature went above the specified threshold.
Low Temperature	The temperature fell below the specified threshold.
High Humidity	Humidity went above the specified threshold.
Low Humidity	Humidity fell below the specified threshold.
High IAQ	IAQ went above the specified threshold.
High Ethanol	Ethanol went above the specified threshold.
High CO2	CO2 went above the specified threshold.
Halo carbon dioxide detections (via Halo integration)	A carbon dioxide event was seen by the Halo sensor.
High TVOC	TVOC went above the specified threshold.
Halo voc detections (via Halo integration)	A voc event was seen by the Halo sensor.
High PM 2.5	PM 2.5 went above the specified threshold.
Vape/Smoke Detected	Vape/Smoke was detected.
Halo vape detections (via Halo integration)	A vape event was seen by the Halo sensor.
Tamper	Potential tamper has been detected.
IOT Tamper (via Halo integration)	A IOT Tamper event was seen by the Halo sensor.
Halo carbon monoxide detections (via Halo integration)	A carbon monoxide event was seen by the Halo sensor.
Halo air masking detections (via Halo integration)	An air masking event was seen by the Halo sensor.
Halo THC detections (via Halo integration)	A THC event was seen by the Halo sensor.

Asset Tag Events
Low Battery	Only 10% remains on the device battery.
Arrived	A tag is now within BLE range of a BLE gateway.
Departed	A tag is not within BLE range of aBLE gateway.
Disrupted	A tag changed position after being stationary.

Door Sensor Events
Disconnect	A sensor lost Bluetooth connection to a nearby BLE gateway.
Connect	A sensor is connected to a nearby BLE gateway.
Low Battery	Only 10% remains on the device battery.
Left Open	A door has been open for longer than the specified period.
Closed	A door changed from an open to a closed state.
Opened	A door changed from a closed to an open state.

Motion Sensor Events
Motion Sensor	Motion was detected by the motion sensor.

Audio Events
Loud Sound	A loud sound was detected.
Gun Shot (via Halo integration)	A gunshot event was seen by the Halo sensor.
Halo help sounds (via Halo integration)	A help sound event was seen by the Halo sensor.
Halo aggression sounds (via Halo integration)	An aggression sound event was seen by the Halo sensor.

Button Events
Low Battery	Only 10% remains on the device battery.
Disconnect	A button lost Bluetooth connection to a nearby BLE gateway.
Connect	A sensor is connected to a nearby BLE gateway.
Short Pressed	A button was short-pressed.
Long Pressed	A button was long-pressed.
Double Pressed	A button was double-pressed.

Video Intercom/Badge Reader Events
Doorbell Pressed	A doorbell button was pressed.
Connect	A video intercom has connected to the internet.
Disconnect	A video intercom has lost connectivity for more than 5 minutes.
Badge Reader Connected	A badge reader has connected to the internet.
Badge Reader Disconnected	A badge reader has lost connectivity for more than 5 minutes.

Access Control Door Events
Door Closed	A door changed from an open to a closed state.
Door Opened	A door changed from a closed to an open state.
Door Ajar	A door has been open for longer than the specified period.
Door Forced Open	A door was opened without authorization.
Door Unlocked	A door changed from a locked to an unlocked state.
Door Locked	A door changed from an unlocked to a locked state.
Doorbell Pressed	A doorbell button was pressed.
Remote Unlock	A door was remotely changed from a locked to an unlocked state.
Badge Authorized	An authorized badge was swiped.
Badge Unauthorized	An unauthorized badge was swiped.
Badge Face Mismatch	A badge was swiped with a face that does not match the credential.

Door Controllers Events
Connect	A door controller has connected to the internet.
Disconnect	A door controller has lost connectivity for more than 5 minutes.
Tamper (Accelerometer)	Potential tamper has been detected by the accelerometer.
Tamper (Switch)	Potential tamper has been detected by the switch.
Tamper (Motion Sensor)	Potential tamper has been detected by the motion sensor.
Supervision (Cut Detected)	A cut was detected on a supervised line.
Supervision (Short Detected)	A short was detected on a supervised line.
Supervision (Invalid Setup)	An invalid setup was detected on a supervised line.

Note: Alerts generally come in roughly 30-90 seconds after the event starts depending on which AI analytics need to be performed (human movement is faster than LPR for example).

Helpful Links

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.

Alert Types

Event Descriptions

Helpful Links

Contact Support or Sales

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