Assigning a Static IP Address

Topics included in this article:

• Assigning a Static IP Address
  • Mobile App 
  • Console
  • Network Interface Example
• Assign Back to DHCP
  • Mobile App
  • Console
• Helpful Links
• Contact Support or Sales

By default, Rhombus cameras are designed to obtain their local network configuration (IP, subnet, gateway, etc.) via DHCP.  We recommend configuring a dedicated DHCP pool that is assigned to the dedicated VLAN the cameras are connected to.

Assigning a Static IP Address

Mobile App

To assign a static IP to a camera, fill in the fields below during camera registration on the mobile app.

Be sure the IP address assigned to the camera is reserved on the network. To ensure these fields are correct, login to the network user interface and verify that all fields match.

Console

1. In console, navigate to the "Devices" page and select the device you wish to move to a static IP address.

2. Scroll to the bottom and select "More details."

3. Click on the edit button next to the LAN IP detail.

4. Switch the network mode to "Static."

5. Fill in all the details and click "Confirm."

Network Interface Example

As each network interface is different, this information is not always found in the same place. The following is an example based on a standard TP-Link router. 

• Before assigning the IP address to the camera, be sure that the network will assign that address specifically to the camera. Once the camera is configured with a static IP, it will only communicate or be reached using that IP address.

• If the network assigns a different IP address, the camera will not connect. This can be avoided by creating an IP address reservation, using the camera's MAC address. 

• This will ensure that the network assigns the same address to the camera every time. 

Note: If a static IP is configured incorrectly, the only way to correct the configuration, is through the mobile app by going to Devices -> Utilities -> Static IP. 

Assign Back to DHCP

Mobile App

1. To change a static IP camera back to DHCP, select "Devices" in the mobile app.
2. Select "Utilities" and navigate to "Static IP."
3. Select the camera from the Bluetooth scan.
4. Once selected, toggle to enable the "Use DHCP" and click "Next."
5. The camera may need to reboot before connecting to a dynamic IP address. 

Console

Helpful Links

• Networking Best Practices 
• Ports and Outbound Rule Set-up for the Network

• Supported WiFi Network and Authentication Protocols

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.