TS10 Setup

Topics included in this article:

• Overview
• Prerequisites
• Installation
• Registration
• Setup and Use
  • Monitoring Disarmed
  • Arming Countdown
  • Monitoring Armed
  • Possible Threat Detected
  • Active Threat in Progress
  • Verified as Non-Threat
• Helpful Links
• Contact Support or Sales

Overview

The TS10 is a Rhombus touchscreen designated for Alarm Monitoring. The TS10 is single gang box compatible, and can be used to arm or disarm Alarm Monitoring at a location in your console.

Prerequisites

• Rhombus Console account
• 802.3af compliant PoE switch
• Rhombus Alarm Monitoring license

Installation

1. Mount the TS10 back plate to an existing single-gang box (6-32 machine screws not included).

Registration

1. Connect the TS10 to power and internet via PoE. Once connected, it will boot to the registration screen.

2. Log in to the Rhombus Console, navigate to the "Devices" tab, and select "Alarm Pads" along the top of the screen. 

3. Click "Register Alarm Pad" in the upper left corner.

4. In the pop-up window, enter a name for the alarm pad, enter the token displayed on the TS10, choose the location where the TS10 will be set up, and click "Submit."

Setup and Use

Once the TS10 has registered, there are several available modes depending on the state of your Alarm Monitoring.

Note: Alarm Pad PINs are programmed in the Rhombus Console. See our article on Alarm Pad Scenarios for more details.

Monitoring Disarmed

With Alarm Monitoring disarmed, enter your PIN to arm.

Arming Countdown

An arming countdown can be set for alarm pads in the Rhombus Console by navigating to the "Devices" tab, clicking "Alarm Pads" along the top toolbar, selecting an alarm pad, and setting the countdown duration.

Arming Verification

If a door associated with Alarm Monitoring is open when attempting to arm, a pop-up will appear requesting confirmation. 

Monitoring Armed

With Alarm Monitoring armed, enter your PIN to disarm.

Possible Threat Detected

When a possible threat is detected, the alert will automatically be sent to an Alarm Monitoring agent once the countdown completes. Tap "Escalate" to have authorities notified immediately, or tap "Dismiss" to confirm this event as a non-threat.

Active Threat in Progress

During an active threat, your Alarm Monitoring PIN can be entered to confirm the event as a non-threat.

Verified as Non-Threat

If a threat has been verified as a non-threat, your PIN can be entered to disarm Alarm Monitoring entirely. 

Helpful Links

• Alarm Monitoring Guide
• Alarm Monitoring: Alarm Pad Scenarios & Installation

Contact Support or Sales

Have more questions? Contact Rhombus Support at +1 (877) 746-6797 option 2 or support@rhombus.com.

Interested in learning more? Contact Rhombus Sales at +1 (877) 746-6797 option 1 or sales@rhombus.com.