Depending on the type of video clip or data, it is retained for different lengths of time.
- Saved clips: 2 years
- These are any video that you clip and save to My Clips
- Alerts: 3 months
- All automatically generated alerts are saved for 3 months unless you choose to save them to My Clips
- Saved Faces: 1 year
- Any face images stored due to facial recognition or people counting are kept for 1 year along with all associated reports
- License Plates: 2 years
- Any license plate images stored due to license plate recognition or vehicle counting are kept for 2 years along with all associated reports
- Timelapse clips: 1 year
- All footage to create a timelapse video are automatically saved for 1 year. This means you can only create a timelapse video for time periods within the last 12 months.
- Logs: Indefinitely
- All logs including audit logs and device logs are retained indefinitely.
- Region search data: 6 months
- All data needed to do a region search is retained for 6 months.
- Reporting data: 2 years
- All reporting data around people counts, vehicle counts, bandwidth, motion and other similar data is retained for 2 years.
- Sensor data: 2 years
- All historical data for sensors (temperature, location, states, etc) is retained for 2 years.
In terms of video retention for a camera, the duration is dependent on the model of camera, amount of motion that it sees, and if Cloud Archiving is enabled for the camera. These will all affect how many days of video a camera can store.
If you have any further questions please reach out to our Rhombus Support at firstname.lastname@example.org. If you would like to talk to a Rhombus Sales Representative please reach out to email@example.com.
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