How do I reset the WiFi settings on a camera?

The simplest way right now is to first unregister a camera, and then to go through setup again using the mobile device.

Alternatively, you can use your mobile device or the web to update your camera's Wi-Fi settings.

Android and iOS

From Android or iOS, choose "Utilities" from the home screen.  Simply go through the brief wizard and depending on the type of camera you have you can either update the WiFi credentials through the mobile app or with a QR code. 

For R1 cameras, you will know that the camera has accepted the new Wi-Fi credentials when it flashes red lights.  If the camera hasn't joined the new network after a minute, it is best to unplug it.  On the subsequent startup it should join the new network.  

Web

From the web, you can go into the details of the camera and choose "Update Wi-Fi".  Simply follow the steps and you'll be given a new QR code that you can show to the camera.  

You will know that the camera has accepted the new Wi-Fi credentials when it flashes red lights.  If the camera hasn't joined the new network after a minute, it is best to unplug it.  On the subsequent startup it should join the new network.  

Please note that on R2 cameras, you can only update the WiFi through a QR code from the web. We recommend updating the WiFi credentials through the mobile app though as it will be the easiest experience.

If you have any further questions please reach out to our Rhombus Support at help@rhombus.com. If you would like to talk to a Rhombus Sales Representative please reach out to sales@rhombus.com.